| Class Description: |
035 - Advertising, Business & Retail Services
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| Goods & Services: |
Business management advice; providing business information; business inquiries; business data analysis of and providing business advice regarding customer service; providing assistance in business management and business administration; analysis of marketing trends for others; providing advice to others relating to the analysis of consumer buying habits; providing interactive sales assessment services via the internet for evaluating the knowledge of sales forces related to sharing information, data and content with customers in real world online selling situations; advertising and marketing services; business management consultation and advisory services in the fields of business support, advertising, marketing, sales, lead generation, and customer retention; providing organization development, business leadership development, management, and business management consulting services; providing a website featuring business information in the fields of business, branding, and customer service improvement. |
| Class Description: |
041 - Education and Entertainment Services
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| Goods & Services: |
Providing a website featuring videos, blog posts, vlog posts, and non-downloadable publications in the nature of articles, reports, and brochures in the fields of business, branding, and customer service; educational and entertainment services, namely, providing programs about business, branding, and customer service, accessible by means of audio, video, website, mobile phone, and computer networks; business training in the field of leadership development and customer service. |
| Class Description: |
042 - Computer & Software Services & Scientific Services
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| Goods & Services: |
Software as a service (SaaS) services featuring software in the field of customer support, customer relationship management, customer service, and customer engagement; software as a service (SaaS) services featuring software for automating and facilitating the management and delivery of customer service support and for the maintenance and management of a business tasks database; providing online, non-downloadable software for providing web-based online services for automating the management and delivery of customer service support, namely, the maintenance and management of business tasks and support ticket management; software as a service (SaaS) services featuring non-downloadable software for business management, database management, customer service management, management of customer relations, and customer engagement functionality; providing on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships and customer service; software as a service (SaaS) services featuring software for automating customer interactions, data collection, training users and customers to locate information to allow the users and customers to interact and obtain and share information independently, and providing information to customers; software as a service (SaaS) services featuring software for customer learning; software as a service (SaaS) services featuring software for creating learning bases for use in software applications; software as a service (SaaS) services featuring a software framework for creating bots and using them in software applications; software as a service (SAAS) services featuring software using artificial intelligence for creating and using bots, automating customer interactions, and data collection and analysis; software development services for others; software installation services for others; software maintenance services for others; programming of computer software for e-commerce platforms for others; maintenance of computer software used in the field of e-commerce for others; computer programming services for others for commercial analysis and reporting; consultancy for others relating to the creation and design of websites of others for e-commerce; consultancy services for others relating to the development of software used in the field of e-commerce; surveying for others; computer programming services for others for commercial analysis and reporting; advisory services for others relating to computer systems analysis; computer services for others for analysis of data, namely, computer security threat analysis for protecting data; installation and customization of computer applications software for others; software customization services for others; development of computer software for others for use in artificial intelligence and machine learning systems. |
| Class Description: |
009 - Computer & Software Products & Electrical & Scientific Products
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| Goods & Services: |
Downloadable computer software for business management, database management, customer service management, management of customer relations, and customer engagement functionality; downloadable software in the field of customer support, customer relationship management, customer service, and customer engagement; downloadable electronic publications in the nature of articles, reports, and brochures in the fields of business, branding, and customer service. |