on 03 Oct 2023
Last Applicant/ Owned by
989 Market Street
San Francisco
CA
94103
Serial Number
97174382 filed on 15th Dec 2021
Registration Number
7184063 registered on 03rd Oct 2023
Filing Basis
1. intent to use
2. use application currently
Disclaimer
NO DATA
Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; softwaRead More
Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information to support customer service; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information for customer support; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SaaS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for hosting online messaging forums; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for creating and displaying online knowledge bases; platform-as-a-service (PaaS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PaaS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPaaS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using software to evaluate, analyze, and collect business data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use of non-downloadable computer software for workflow and process automation; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries; software as a service (SaaS) services featuring software for analysis and reporting of survey data; software as a service (SaaS) services featuring software for conducting surveys and collecting survey data
31st Oct 2007
31st Oct 2007
Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel electronic messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks
31st Oct 2007
31st Oct 2007
Business management; business management analysis; business information management; assistance with business management and planning; business knowledge management services; business organization and management consultancy including personnel management; outsource service provider in the field of customer relationship management; customer service management for others; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing online searchable databases of business information for employees; compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data; marketing services, namely, promoting or advertising the goods and services of others; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; consumer survey services; conducting market surveys in the field of customer satisfaction and customer support; conducting business surveys
31st Oct 2007
31st Oct 2007
Recorded and downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer support; recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for displaying graphical representation of data; recorded and downloadable computer software for hosting online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for creating and displaying knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data
27th Apr 2010
27th Apr 2010
No 97174382
No Service Mark
No T31228US01
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 03rd Oct 2023 | REGISTERED-PRINCIPAL REGISTER |
| 03rd Oct 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| 31st Aug 2023 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| 30th Aug 2023 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| 17th Aug 2023 | STATEMENT OF USE PROCESSING COMPLETE |
| 16th Aug 2023 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| 04th Aug 2023 | TEAS STATEMENT OF USE RECEIVED |
| 04th Aug 2023 | USE AMENDMENT FILED |
| 14th Feb 2023 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| 20th Dec 2022 | PUBLISHED FOR OPPOSITION |
