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SERATEL
Dead/Cancelled
CANCELLED - SECTION 8

section 8

on 13 Jun 2014

Last Applicant/ Owned by

Suite 300

Cupertino

CA

95014

Serial Number

78599308 filed on 31st Mar 2005

Registration Number

3330937 registered on 06th Nov 2007

in the Principal Register

Correspondent Address

Lori Stockton Kozak

BLAKELY SOKOLOFF TAYLOR & ZAFMAN

12400 WILSHIRE BLVD FL 7

LOS ANGELES CA 90025-1019

Filing Basis

1. intent to use

2. use application currently

Disclaimer

NO DATA

SERATEL

Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls between callers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and rRead More

Classification Information


Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls between callers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues by rerouting calls and communicating information between various customer service agents and call centers; computer software for remotely monitoring call centers; computer software for use in managing and monitoring telephone calls; computer software for sharing information between businesses and captive and remote call center agents in real time; computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call centers; computer software for integrating different applications so that they may work together; web site development software; computer software development tools; computer software for use in queuing callers across multiple sites and multiple call center technologies; computer software for customized and personalized call flows and voice treatment


First Use Date in General

30th Nov 2005

First Use Date in Commerce

30th Nov 2005

Class [035]
Advertising, Business & Retail Services


Management and operation of telephone call centers for others; consulting services in the field of telephone call centers; business administration and business process consultation services; business consultation services


First Use Date in General

30th Nov 2005

First Use Date in Commerce

30th Nov 2005

Class [042]
Computer & Software Services & Scientific Services


Providing temporary use of non-downloadable computer software for use in the field of call center operations and outsourcing business processes, namely, software for database management, for routing telephone calls between callers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable computer software to remotely monitor call centers; providing temporary use of non-downloadable computer software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable computer software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; providing temporary use of non-downloadable computer software for integrating different applications so that they may work together; hosting of web sites for others; providing temporary use of non-downloadable web site development software and computer software development tools; computer programming services for others; computer consultation services; consulting services in the field of computer software, computer networks, and web sites; creation, provision and maintenance of websites for others


First Use Date in General

30th Nov 2005

First Use Date in Commerce

30th Nov 2005

Mark Details


Serial Number

No 78599308

Mark Type

No Service Mark

Attorney Docket Number

No 7127.T005

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
13th Jun 2014CANCELLED SEC. 8 (6-YR)
06th Nov 2007REGISTERED-PRINCIPAL REGISTER
28th Sep 2007LAW OFFICE REGISTRATION REVIEW COMPLETED
28th Sep 2007ASSIGNED TO LIE
29th Aug 2007ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
28th Aug 2007STATEMENT OF USE PROCESSING COMPLETE
28th Aug 2007EXTENSION 1 GRANTED
06th Aug 2007TEAS EXTENSION RECEIVED
06th Aug 2007EXTENSION 1 FILED
03rd Aug 2007USE AMENDMENT FILED