failure to respond or late response
on 13 Sep 2023
Last Applicant/ Owned by
15000 VENTURA BOULEVARD #200
SHERMAN OAKS
CA
91426
Serial Number
97004297 filed on 31st Aug 2021
Registration Number
N/A
Correspondent Address
Arman Katiraei
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
Cloud computing featuring software for use in monitoring adherence of agents to best practices, compliance targets, and effective communication during a conference with at least one third-party; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology; Providing on-line non-downloadable sRead More
Cloud computing featuring software for use in monitoring adherence of agents to best practices, compliance targets, and effective communication during a conference with at least one third-party; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology; Providing on-line non-downloadable software using artificial intelligence for determining most effective business practices and advising agents with specific business practices based on a current state of an agent interaction; Providing temporary use of non-downloadable cloud-based software for monitoring interactions between agents and third-parties, and recommending content, dialog, messages, or actions to the agent; Software as a service (SAAS) services featuring software using artificial intelligence for parsing elements from a conference between an agent and a third-party, analyzing agent performance, and generating actions to direct the conference to a desired outcome
Call recording services; Telecommunication services, namely, providing electronic message alerts via the internet
Business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; Business research and data analysis services in the field of telesales, remote sales, telephone support, remote support, employee training, and employee effectiveness; Conference call transcription services; Customer relationship management; Tracking and monitoring regulatory compliance and employee interactions for others for account auditing purposes; Transcription of audio communications; Services comprising the recording, transcription, composition, compilation and systematization of written communications and recordings, as well as the compilation of mathematical or statistical data
No 97004297
No Service Mark
No RNG_T0001
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 13th Sep 2023 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 13th Sep 2023 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND |
| 30th May 2023 | NON-FINAL ACTION WRITTEN |
| 30th May 2023 | NON-FINAL ACTION E-MAILED |
| 30th May 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 08th Feb 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 07th Feb 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 07th Feb 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 15th Sep 2022 | NON-FINAL ACTION WRITTEN |
| 15th Sep 2022 | NON-FINAL ACTION E-MAILED |
