on 11 Apr 2023
Last Applicant/ Owned by
13-31 Eveleigh St
Redfern, NSW
AU
2016
Serial Number
90321034 filed on 16th Nov 2020
Registration Number
7021477 registered on 11th Apr 2023
Correspondent Address
Michael R. Rizzo
Filing Basis
1. intent to use
Disclaimer
NO DATA
Software as a service (SAAS) services featuring artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; platform as a service (PAAS) featuring Read More
Software as a service (SAAS) services featuring artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; platform as a service (PAAS) featuring computer software platforms in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software featuring conversational artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software in the field of customer service, customer relationship management, and customer experience featuring artificial intelligence for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; software design and development in the field of customer service, customer relationship management, and customer experience; software support services, namely, technical support services in the nature of troubleshooting of computer software problems in the field of customer service, customer relationship management, and customer experience; software engineering in the field of customer service, customer relationship management, and customer experience; design of communication systems for transmission and reception of voice, data, and communications in the field of customer service, customer relationship management, and customer experience; provision of information relating to computer programming and software developed for use in the customer service, customer relationship management, and customer experience; application service provider (ASP) featuring software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; infrastructure as a service (IAAS) services, namely, hosting software in the field of customer service, customer relationship management, and customer experience for use by others to manage and respond to customer inquiries, customer engagement and communications across multiple channels and platforms, and to automate and personalize marketing campaigns; data security services, namely, data encryption services for providing security and anonymity for electronically transmitted communications in the field of customer service, customer relationship management, and customer experience; providing non-downloadable software applications through computer databases, the internet or other electronic networks in the field of customer service, customer relationship management, and customer experience featuring software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; all of the foregoing for use by businesses and organizations in all industries including education, government, financial services, travel, transport, and retail, and none of above for creating online communities for registered users
Business administration services; business advisory services; business consultancy services; strategic business consultancy services; business assistance services; business management services; commercial business management services; business intelligence services; Customer relationship management, namely, management of sales enquiries, complaints and questions for businesses; customer service management for others, namely, customer liaison services; corporate communication services, namely, public relations; provision of business information; database management
Downloadable customer service, customer relationship management, and customer experience software featuring conversational artificial intelligence for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; downloadable customer service, customer relationship management, and customer experience application software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; downloadable customer service, customer relationship management, and customer experience communications software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; conversational artificial intelligence downloadable customer service, customer relationship management, and customer experience software for responding to and managing business sales enquiries, complaints and questions; telepresence robots featuring artificial intelligence; computer hardware; data feeders in the nature of downloadable customer service, customer relationship management, and customer experience computer software featuring artificial intelligence that provides updates on consumer inquiries, customer engagement, communications, and marketing across multiple channels and platforms; all of the foregoing for use by businesses and organizations in all industries including education, government, financial services, travel, transport, and retail, and none of above for creating online communities for registered users
No 90321034
No Service Mark
No 1289.410.66
Yes
No
No
Yes
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 02th Feb 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 02th Feb 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 02th Feb 2024 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| 02th Feb 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 02th Feb 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| 11th Apr 2023 | REGISTERED-PRINCIPAL REGISTER |
| 11th Apr 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| 24th Jan 2023 | PUBLISHED FOR OPPOSITION |
| 24th Jan 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 04th Jan 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
