on 10 Dec 2019
Last Applicant/ Owned by
P.O.Box 2220 4366248 Raanana
IL
Serial Number
79242926 filed on 01st May 2018
Registration Number
5929140 registered on 10th Dec 2019
Correspondent Address
JACQUELINE ZION
Filing Basis
No Filing Basis
Disclaimer
NO DATA
Recorded computer software, downloadable computer software and computer applications for use in the fields of employee management, customer experience, and employee and customer support incorporating omnichannel routing, analytics, and artificial intelligence, namely, software for employee performance management; computer software for data gathering, processing and analyzing employee persona, emplRead More
Recorded computer software, downloadable computer software and computer applications for use in the fields of employee management, customer experience, and employee and customer support incorporating omnichannel routing, analytics, and artificial intelligence, namely, software for employee performance management; computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications
Providing temporary use of non-downloadable cloud-based software and providing temporary use of non-downloadable computer software for use in the fields of employee management, customer experience, and employee and customer support incorporating omnichannel routing, analytics, and artificial intelligence, namely, software for employee performance management; Application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, forecasting, recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; and technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development
No 79242926
No Service Mark
No T574615INTUS
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 17th Apr 2020 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| 27th Mar 2020 | FINAL DISPOSITION NOTICE SENT TO IB |
| 26th Mar 2020 | FINAL DISPOSITION PROCESSED |
| 10th Mar 2020 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| 10th Dec 2019 | REGISTERED-PRINCIPAL REGISTER |
| 05th Oct 2019 | NOTIFICATION PROCESSED BY IB |
| 24th Sep 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 24th Sep 2019 | PUBLISHED FOR OPPOSITION |
| 18th Sep 2019 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| 18th Sep 2019 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
