accepted and acknowledged
on 04 Jun 2021
Last Applicant/ Owned by
8200 East Maplewood Ave.
Greenwood Village
CO
80111
Serial Number
86150226 filed on 20th Dec 2013
Registration Number
4686968 registered on 17th Feb 2015
Correspondent Address
Michael J. Kosma
Filing Basis
1. filed as use application
2. use application currently
Disclaimer
"VOICE"
Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; Scientific and technological servRead More
Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; Scientific and technological services, namely, analysis, diagnostics, and evaluation in the fields of customer service and contact center management; Providing assistance and evaluation of selecting and hiring customer service agents, namely, providing a website featuring technology that enables hiring managers to manage the entire candidate attraction and selection process, including assessments and skills test, as well as compiling data that facilitates the continuous improvement of the process; Providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech of customer service agents; Providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management
04th Sep 2009
01st Jan 2010
Providing assistance and evaluation of selecting and hiring customer service agents, namely, managing the selecting and hiring of customer service agents for others
04th Sep 2009
01st Jan 2010
No 86150226
No Service Mark
No 087459.400
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 17th Feb 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| 27th Sep 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| 27th Sep 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| 27th Sep 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 27th Sep 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 27th Sep 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 27th Sep 2023 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| 04th Jun 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| 04th Jun 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| 04th Jun 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
