on 13 Jun 2023
Last Applicant/ Owned by
1302 EL CAMINO REAL, SUITE 300
MENLO PARK
CA
94025
Serial Number
97243651 filed on 28th Jan 2022
Registration Number
7078586 registered on 13th Jun 2023
Correspondent Address
RYAN P. HILER
Filing Basis
1. filed as use application
2. use application currently
Disclaimer
"MULTICLOUD CX"
Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services featuring software for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-dowRead More
Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services featuring software for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management
23rd Jun 2021
23rd Jun 2021
advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion
23rd Jun 2021
23rd Jun 2021
No 97243651
No Service Mark
No GENES-127
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 02th Aug 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 13th Jun 2023 | REGISTERED-PRINCIPAL REGISTER |
| 13th Jun 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| 28th Mar 2023 | PUBLISHED FOR OPPOSITION |
| 28th Mar 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 08th Mar 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 22nd Feb 2023 | EXAMINERS AMENDMENT -WRITTEN |
| 22nd Feb 2023 | EXAMINERS AMENDMENT E-MAILED |
| 22nd Feb 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| 22nd Feb 2023 | EXAMINER'S AMENDMENT ENTERED |
