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GENESYS CLOUD EX
Live/Pending
SUSPENSION LETTER - MAILED

mailed

on 29 Feb 2024

Last Applicant/ Owned by

1302 El Camino Real, Suite 300

Menlo Park

CA

94025

Serial Number

97855966 filed on 24th Mar 2023

Registration Number

N/A

Correspondent Address

Ryan P. Hiler

TAFT STETTINIUS & HOLLISTER LLP

ONE INDIANA SQUARE, SUITE 3500

INDIANAPOLIS,IN 46204

Filing Basis

1. intent to use

2. intent to use current

3. filed as use application

4. use application currently

Disclaimer

CLOUD

GENESYS CLOUD EX

providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

Class [035]
Advertising, Business & Retail Services


contact center workforce management services, namely, personnel management services; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion


First Use Date in General

01st Feb 2023

First Use Date in Commerce

01st Feb 2023

Mark Details


Serial Number

No 97855966

Mark Type

No Service Mark

Attorney Docket Number

No GENES-227

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
29th Feb 2024SUSPENSION LETTER WRITTEN
29th Feb 2024LETTER OF SUSPENSION E-MAILED
29th Feb 2024NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
26th Feb 2024TEAS RESPONSE TO OFFICE ACTION RECEIVED
26th Feb 2024CORRESPONDENCE RECEIVED IN LAW OFFICE
26th Feb 2024TEAS/EMAIL CORRESPONDENCE ENTERED
27th Nov 2023NON-FINAL ACTION WRITTEN
27th Nov 2023NON-FINAL ACTION E-MAILED
27th Nov 2023NOTIFICATION OF NON-FINAL ACTION E-MAILED
20th Nov 2023ASSIGNED TO EXAMINER