failure to respond or late response
on 11 Sep 2015
Last Applicant/ Owned by
136 South Main Street, Suite 630
Salt Lake City
UT
84101
Serial Number
86406327 filed on 25th Sep 2014
Registration Number
N/A
Correspondent Address
TERRENCE J. EDWARDS
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
Downloadable computer software for use in a customer contact center application; Downloadable computer software for use in a customer contact communication system; Computer software for use in connection with customer contact centers; Computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple chaRead More
Downloadable computer software for use in a customer contact center application; Downloadable computer software for use in a customer contact communication system; Computer software for use in connection with customer contact centers; Computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; Telecommunication systems comprised of central and private telephone switches, hardware for playing digital sound files, voice response units and telephone dialers; Computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; Computer software used to support the activities of contact center customer service representatives and contact center managers; Computer software used for playing digital sound files; Computer software used for intelligent contact routing via telephone, e-mail, web and fax; Computer software used to manage web chat, interactive voice response, interactive playing of sound files in real-time between an agent and a customer, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; Computer software used to create desktop and management tools for customer contact centers
No 86406327
No Service/Collective Mark
No CAS-0003TM
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
11th Sep 2015 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
11th Sep 2015 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
21st Jan 2015 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
21st Jan 2015 | NON-FINAL ACTION E-MAILED |
21st Jan 2015 | NON-FINAL ACTION WRITTEN |
13th Jan 2015 | ASSIGNED TO EXAMINER |
03rd Oct 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
29th Sep 2014 | NEW APPLICATION ENTERED IN TRAM |