on 04 Sep 2018
Last Applicant/ Owned by
2001 ALL PROGRAMMABLE DRIVE, SUITE 200
SAN JOSE
CA
95124
Serial Number
87304798 filed on 17th Jan 2017
Registration Number
5556484 registered on 04th Sep 2018
Filing Basis
1. intent to use
2. filed as use application
3. use application currently
Disclaimer
NO DATA
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and cRead More
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
30th Jul 2015
30th Jul 2015
Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
01st Jul 2015
01st Jul 2015
No 87304798
No Service Mark
No 110524-4000
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 04th Sep 2023 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| 04th Sep 2018 | REGISTERED-PRINCIPAL REGISTER |
| 02th Aug 2018 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| 01st Aug 2018 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| 25th Jul 2018 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| 24th Jul 2018 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| 24th Jul 2018 | SOU EXTENSION 2 GRANTED |
| 24th Jul 2018 | STATEMENT OF USE PROCESSING COMPLETE |
| 16th Jul 2018 | TEAS STATEMENT OF USE RECEIVED |
| 16th Jul 2018 | SOU TEAS EXTENSION RECEIVED |
