issued
on 05 Mar 2024
Last Applicant/ Owned by
371 Front Street W
Toronto
CA
M5V3S8
Serial Number
97424630 filed on 23rd May 2022
Registration Number
N/A
Correspondent Address
Anne Wang
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
SOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF TECHNICAL SUPPORT ORRead More
SOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) TO ASSIST CHATBOT SOFTWARE IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E1COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING VOICE AUTOMATION SOFTWARE TO DETERMINE INTENT OF CALLING CUSTOMERS SO AS TO RESPOND TO CUSTOMER QUERIES, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; NON-DOWNLOADABLE WEB-BASED SOFTWARE FOR CLIENT COMPANIES USING ALGORITHMS TO DETERMINE INTENT OF CALLING CUSTOMERS IN ADDRESSING COMPLAINTS REGARDING QUALITY OR PERFORMANCE OF PRODUCT OR SERVICE
NON-DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE NATURE OF NEWSLETTERS IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; EDUCATIONAL SERVICES AND PROVISION OF TRAINING, namely, CONDUCTING CONFERENCES, PODCASTS, AND ONLINE COURSES, AS WELL AS PUBLISHING WRITTEN MATERIALS, IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; TRAINING IN THE FIELD OF DEVELOPING, CUSTOMIZING, IMPLEMENTING, MAINTAINING AND USING SUPPORT AUTOMATION SOFTWARE BASED ON ARTIFICIAL INTELLIGENCE
BUSINESS CONSULTING SERVICES IN THE FIELD OF THE DEVELOPMENT, IMPLEMENTATION, MAINTENANCE AND USE OF AUTOMATION SOFTWARE AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANTS CHATBOTS FOR CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, BRAND PROMOTION, AND TECHNICAL SUPPORT; ANALYSIS OF COMMERCIAL INFORMATION RELATED TO CUSTOMER INTERACTIONS
No 97424630
No Service Mark
No 222612/ADA
No
No
No
No
No
No
No
No
The mark consists of a stylized rounded letter "A" with an arcuate apex and a circular counter.
| Status Date | Action Taken |
|---|---|
| 05th Mar 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| 09th Jan 2024 | PUBLISHED FOR OPPOSITION |
| 09th Jan 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 20th Dec 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 05th Dec 2023 | EXAMINERS AMENDMENT -WRITTEN |
| 05th Dec 2023 | EXAMINERS AMENDMENT E-MAILED |
| 05th Dec 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| 05th Dec 2023 | EXAMINER'S AMENDMENT ENTERED |
| 05th Dec 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 30th Nov 2023 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
