![[24]7 VIVID SPEECH](https://static.trademarkia.com/images/86128703)
section 8
on 05 Mar 2021
Last Applicant/ Owned by
2001 ALL PROGRAMMABLE DRIVE, SUITE 200
SAN JOSE
CA
95124
Serial Number
86128703 filed on 25th Nov 2013
Registration Number
4575163 registered on 29th Jul 2014
Filing Basis
1. use application currently
Disclaimer
"SPEECH"
Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through compRead More
Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
07th Feb 2012
07th Feb 2012
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
07th Feb 2012
07th Feb 2012
Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
07th Feb 2012
07th Feb 2012
No 86128703
No Service Mark
No 110524-4000.
No
No
No
No
No
No
No
No
| Status Date | Action Taken |
|---|---|
| 05th Mar 2021 | CANCELLED SEC. 8 (6-YR) |
| 29th Jul 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| 20th Jun 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| 29th Jul 2014 | REGISTERED-PRINCIPAL REGISTER |
| 13th May 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 13th May 2014 | PUBLISHED FOR OPPOSITION |
| 23rd Apr 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 04th Apr 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| 27th Mar 2014 | ASSIGNED TO LIE |
| 11th Mar 2014 | EXAMINER'S AMENDMENT ENTERED |
