- posted on 12/14/2012 7:54:06 AM
I wouldn't recommend this company to my worst enemy. I tried to cancel my service with Vivint and because I called 2 DAYS after my contract expired they automatically renewed my contract for another year even though I made it clear that I did not need or want their service. I was told by a representative that my contract expired on a certain day but they did not explain that I had to cancel by that date. I was out of town on a business trip on the day my contract expired, I called ONLY 2 days late and they renewed it for an entire year. Horrible Company/Horrible Customer Service, they did nothing to help me, they only worked to prove that I could not cancel my contract. If you have this service, I suggest you find out exactly how to cancel it so you don't get Screwed like I did.
- posted on 7/23/2012 1:18:30 PM
WORD OF WARNING... Make sure you cancel, in writing, 30-days before your contract is to end. Today, I spoke to a customer service representative from your company named Tanner. I have been a customer for almost 39 months and my contract was ending on 07/28/2012. I told him I wanted to cancel my service. He gave me several options in order for me to continue my service. I declined them all. After my final declination, Tanner informed me that I had to cancel in writing at least 30 days before the contract ended. In other words, eleven days ago. I explained to Tanner that I had called three months ago and spoke to a woman and told her I wanted to discontinue service after the three years were up. She informed me that my contract was for 39 months. She never told me that I would have to send this in writing 30 days ahead of time. Tanner stated that there was nothing in the notes stating that I wanted to cancel. He said that they have been calling all customers who had contracts in 2009. I never received a call or a piece of mail regarding the 30-day written notice. Now, mind you, I took out my contract with APX Alarm, not VIVENT, but VIVENT took over these accounts. I have not used this system for over a year and was just waiting for the contract to run out in order to cancel. I do not understand how a contract can be automatically extended for one year without my prior approval. That is $539.88 that I did not authorize. I am extremely upset by this turn of events and intend to notify everyone I know and the Better Business Bureau of what transpired unless this issue is immediately resolved.
- posted on 1/4/2012 12:33:19 PM
I had the system installed and had problems with my CH&A ever since. Poor service & system
- posted on 11/27/2011 9:41:55 AM
good system very poor srvice

VIVENT Trademark Information

Vivint, Inc.

Awards including: Aluminum plaques; Brass plaques; Copper plaques; Plastic plaques; Wood plaques; Crystal plaques; Glass plaques; Printed awards; Trophies made of common metal

Perfect for these industries

Words that describe this mark

awards   including   aluminum   plaques   brass   plaques   copper   plaques   plastic   plaques   wood   plaques   crystal   plaques   glass   plaques   printed   awards   trophies   common   metal  

This is a brand page for the VIVENT trademark by Vivint, Inc.  in PROVO, UT, 84604.

Write a review about a product or service associated with this VIVENT trademark. Or, contact the owner Vivint, Inc. of the VIVENT trademark by filing a request to communicate with the Legal Correspondent for licensing, use, and/or questions related to the VIVENT trademark.

On Thursday, November 04, 2010, a U.S. federal trademark registration was filed for VIVENT by Vivint, Inc., PROVO, UT 84604. The USPTO has given the VIVENT trademark serial number of 85169811. The current federal status of this trademark filing is ABANDONED - EXPRESS. The correspondent listed for VIVENT is John C. Stringham of Workman Nydegger, 1000 Eagle Gate Tower, 60 East South Temple Salt Lake City UT 84111 . The VIVENT trademark is filed in the category of Metal Products . The description provided to the USPTO for VIVENT is Awards including: Aluminum plaques; Brass plaques; Copper plaques; Plastic plaques; Wood plaques; Crystal plaques; Glass plaques; Printed awards; Trophies made of common metal.

Word mark: VIVENT
Status/Status Date:
Serial Number: 85169811
Filing Date: 11/4/2010
Registration Number: NOT AVAILABLE
Registration Date: NOT AVAILABLE
Goods and Services: Awards including: Aluminum plaques; Brass plaques; Copper plaques; Plastic plaques; Wood plaques; Crystal plaques; Glass plaques; Printed awards; Trophies made of common metal
Mark Description: NOT AVAILABLE
Type Of Mark: TradeMark
Published For Opposition Date: N/A
Last Applicant/Owner: Vivint, Inc.
PROVO, UT 84604
Mark Drawing Code: Standard Character Mark
Design Search: (NO DATA)
Register Type: Principal
Disclaimer: (NOT AVAILABLE)
Workman Nydegger
1000 Eagle Gate Tower
60 East South Temple
Salt Lake City UT 84111

Intent to Use Trademark - Applicant has not submitted proof of use in commerce the the USPTO.

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John C. Stringham is a correspondent of VIVENT trademark.

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