- posted on 1/11/2013 1:25:26 PM
BEWARE! I purchased a 5 yr inspection plan with this company & ironically as soon as they started coming in my home to do the "free" checkups, things started needing fixed. I'm not an AC tech so I trusted them. This last time was the breaking point for me. A tech came out for the 6 mo check & told me everything looked great. However, he was in & out in 10 min. That hardly seemed long enough for someone to look at everything so I called & spoke to a manager who assured me he'd look into it & call me first thing the next morning. His exact words, "I get in at 8:00, you will be the first person I contact the minute I get in." Guess who didn't call me at 8:00? I called the co. at 10AM & I was told they would be sending out a "senior tech" to really look at my unit this time & do the heat/AC check. The guy comes out, spends over an hour looking around (this included his smoke breaks) & tells me I need a whole new unit to the tune of $5k & that mine won't make it through the summer. He gives me a comparison cost to getting replacement parts instead of a new unit. The parts he has listed are the same ones that they replaced less than a yr ago. He suddenly got nervous, said they have no record of that being done. I show him the paperwork & he tells me he needs to leave & find out what's going on. So I've got one guy telling me everything is perfect & the other telling me I need a new unit. Are you kidding me?! I get a referral from a friend who is a retired AC tech, he came out & fully went over my entire unit with me. What needs fixed is a $12 part. He said in no way does my unit need replaced. Also, both previous techs missed an obvious frayed wire that was about to break, which would cause my motor not to turn on. I would be back in their trap & have been none the wiser. His recommendation, SKIP THOSE AC/HEAT CHECKS! They are just a way for strangers to scope out your home & come up with bogus things that really don't need fixed or replaced. Integrity is not a quality that Orangutan carries. I'm sickened by the thousands they have swindled out of me over the years but no more! Please learn from my mistakes.
- posted on 10/19/2011 12:39:06 PM
I would give a -5 if I could. For the last year I have been complaining about a leak under my kitchen sink - connected to the osmosis system they installed. TODAY after calling now for 3 days to get it repaired, AT NO CHARGE, they claim I REFUSED to replace a year ago some parts!!!!! When, to begin with, they DID A LOUSY and very POOR installation of the entire system. So, with NO END to their financial harassment - wanting ME TO PAY for their poor installation - I went to ACE Hardware, the owner put all the pieces together I needed, since he ALSO confirmed what they did was a poor job - explained to me how to fix it all and YOU KNOW WHAT? IN LESS THAN AN HOUR I have...NO MORE LEAKS...ALL of this because I refused to pay more than 150$ for potential repair...100+ to replace the tank - when online you can buy it for about 60 and it takes less than 2 minutes to replace...and same with the filters. STAY AWAY FROM THIS COMPANY...ONE WOULD THINK THAT HAVING BEEN A CUSTOMER FOR OVER 10 YEARS WITH LONG-TERM SERVICE PLANS AND USED THEM TO INSTALL OUR OSMOSIS SYSTEM, OUR WATER PURIFICATION SYSTEM AND ALARM SYSTEM - THAT THEY WOULD GO OUT OF THE WAY TO SERVICE MY REQUEST. AND THEY STILL WANT ME TO RENEW MY LONG-TERM CONTRACT. Why do they quickly forget the VALUE OF TAKING GOOD CARE OF THE CUSTOMER???????????


Ron Shuman

[ Retail store services featuring heating and cooling equipment, plumbing, insulation, home security systems ]

General home improvement and repairs

Words that describe this mark

  retail   store   services   featuring   heating   cooling   equipment     plumbing     insulation     home   security   systems  

This is a brand page for the ORANGUTAN HOME SERVICES trademark by Ron Shuman  in Tempe, AZ, 85282.

Write a review about a product or service associated with this ORANGUTAN HOME SERVICES trademark. Or, contact the owner Ron Shuman of the ORANGUTAN HOME SERVICES trademark by filing a request to communicate with the Legal Correspondent for licensing, use, and/or questions related to the ORANGUTAN HOME SERVICES trademark.

Status Update! On Wednesday, October 11, 2017, status on the ORANGUTAN HOME SERVICES trademark changed to PARTIAL SECTION 8 & 15 ACCEPTED AND ACKNOWLEDGED.

On Wednesday, February 24, 2010, a U.S. federal trademark registration was filed for ORANGUTAN HOME SERVICES by Ron Shuman, Tempe, AZ 85282. The USPTO has given the ORANGUTAN HOME SERVICES trademark serial number of 77944003. The current federal status of this trademark filing is PARTIAL SECTION 8 & 15 ACCEPTED AND ACKNOWLEDGED. The correspondent listed for ORANGUTAN HOME SERVICES is ALBERT L. SCHMEISER of SCHMEISER, OLSEN & WATTS LLP, 18 E UNIVERSITY DR STE 101, MESA, AZ 85201-5946 . The ORANGUTAN HOME SERVICES trademark is filed in the category of Construction and Repair Services , Advertising, Business & Retail Services . The description provided to the USPTO for ORANGUTAN HOME SERVICES is [ Retail store services featuring heating and cooling equipment, plumbing, insulation, home security systems ].

Status/Status Date:
Serial Number: 77944003
Filing Date: 2/24/2010
Registration Number: 4080614
Registration Date: 1/3/2012
Goods and Services: [ Retail store services featuring heating and cooling equipment, plumbing, insulation, home security systems ]
Mark Description: The mark consists of an orange outline of a house with an orange "Orangutan" outlined in black with light orange overalls, shirt and painters cap, with a hammer in the right hand and a tool box in the left hand with black lines that indicate motion as if the "Orangutan" was running. The face and interior of the house are in white. Running through the outline of the house are the words in capital letters on top "ORANGUTAN" and below "HOME SERVICES". The words are in black, with a white line in the center and orange shadows.
Type Of Mark: Service Mark
Published For Opposition Date: 3/15/2011
Last Applicant/Owner: Ron Shuman
Tempe, AZ 85282
Mark Drawing Code: Drawing/Design + Words
Design Search:
Monkeys, chimpanzees, gorillas, apes and the like (Animals - Primates (monkeys, apes, etc)) see more design...
Costumed primates and those with human attributes (Animals - Primates (monkeys, apes, etc)) see more design...
Other stylized houses (Dwellings, Building, Monuments, Stadium, Fountains, Structural works and Building materials - Dwellings, cages or kennels) see more design...
Trousers, slacks, shorts, bloomers (Textile, Clothing, Headwear, Footwear & Sewing accessories. - Clothing) see more design...
Caps, including visors, military caps and baseball caps (Textile, Clothing, Headwear, Footwear & Sewing accessories. - Headwear) see more design...
Tool boxes, tackle boxes (Baggage, containers and bottles - Small containers ) see more design...
Lines depicting speed, propulsion, heat or wind (Geometric figures and solids - Lines, bands, bars, chevrons and angles) see more design...
Register Type: Principal
Disclaimer: ("HOME SERVICES")
MESA, AZ 85201-5946

Use in Commerce Trademark - Applicant has provided proof of use of this mark in commerce to USPTO.

Classification Information

Primary Class: Class (037) - Building construction; repair; installation services.
First Use Anywhere: 4/20/2011
First Use In Commerce: 4/20/2011
Primary Class: Class (035) - Advertising; business management; business administration; office functions.
First Use Anywhere: 4/20/2011
First Use In Commerce: 4/20/2011

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ALBERT L. SCHMEISER is a correspondent of ORANGUTAN HOME SERVICES trademark.

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