Frequently Asked Questions

What role does the Better Business Bureau play in the process of buying a business?

The Better Business Bureau (BBB) plays a crucial role in the process of buying a business. It serves as a reliable source of information about the business you are considering to purchase. The BBB maintains records of complaints against businesses, which can provide valuable insights into the business's reputation and customer satisfaction. When you are in the preparation and research phase of buying a business, it is recommended to contact the BBB along with industry affiliations and licensing and credit-reporting agencies. This will help you ensure that there are no complaints against the business you are interested in. If the business has a clean record with the BBB, it can be a positive sign of a well-run business with satisfied customers. However, if there are complaints, it's important to look into the nature of these complaints and how they were resolved. This can give you a better understanding of potential challenges you might face with the business. In addition to checking the BBB records, it's also advisable to utilize your business and personal contacts to gather more information about the business. Speaking to friends, family, and business associates can provide additional insights that may not be available through formal channels.