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Frequently Asked Questions

Do warranty laws vary by state?

Warranty laws vary by state and are designed to protect consumers from defective products. A warranty is a seller's promise regarding the condition and performance of a product. If a product is defective, the seller or manufacturer may be legally obligated to replace, repair, or buy back the product. However, the extent of this liability can be limited by the seller. For instance, a product may not be warranted beyond a certain period of time. There are two types of warranties: express and implied. An express warranty is a clear commitment by the seller or manufacturer that a product is functional and in good condition. An implied warranty, on the other hand, is an automatic guarantee by the seller that a product is free of defects and functional. In some states, sellers can disclaim an implied warranty by selling an item "as-is", but this is not allowed in Connecticut, Kansas, Maine, Maryland, Massachusetts, Minnesota, Mississippi, New Hampshire, Vermont, Washington, West Virginia, and The District of Columbia. The Magnuson-Moss Warranty Act is a federal regulation that requires sellers and manufacturers to clearly define the terms of express warranties and to state the requirements for maintaining warranty coverage. It also allows buyers to sue sellers and manufacturers in breach of warranty cases.
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