case still suspended
on 14 Dec 2023
Last Applicant/ Owned by
200 APPLIED PARKWAY
UNIVERSITY PARK
IL
60484
Serial Number
88647395 filed on 09th Oct 2019
Registration Number
N/A
Correspondent Address
Lauren A. Kingston
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
Providing temporary use of on-line non-downloadable text recognition and artificial intelligence software for insurance agents in the fields of customer support, customer relationship management, customer service, and customer engagement, namely, non-downloadable text recognition and artificial intelligence software for use in monitoring and analyzing electronic communications between insurance agRead More
Providing temporary use of on-line non-downloadable text recognition and artificial intelligence software for insurance agents in the fields of customer support, customer relationship management, customer service, and customer engagement, namely, non-downloadable text recognition and artificial intelligence software for use in monitoring and analyzing electronic communications between insurance agents and insurance companies and between insurance agents and their customers, and for automated customer support; providing temporary use of on-line non-downloadable voice recognition and artificial intelligence software for insurance agents in the fields of customer support, customer relationship management, customer service, and customer engagement, namely, non-downloadable voice recognition and artificial intelligence software for use in monitoring and analyzing electronic communications between insurance agents and insurance companies and between insurance agents and their customers, and for automated customer support; computer services, namely, providing temporary use of on-line non-downloadable computer software for customer relationship management by insurance agents, namely, for receiving customer inquiries by insurance agents via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, and automatically generating a response to those inquiries; computer services, namely, providing temporary use of on-line non-downloadable computer software for customer relationship management by insurance agents, namely, non-downloadable software for use in monitoring and analyzing electronic communications between insurance agents and their customers and between insurance agents and insurance companies to automatically identify concepts and topics contained in those communications and automatically generate a response to those communications
No 88647395
No Service Mark
No
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
14th Dec 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
22nd Mar 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
19th Jan 2023 | ASSIGNED TO EXAMINER |
13th Oct 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
13th Oct 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
13th Oct 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
13th Oct 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
13th Oct 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
08th Aug 2022 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
13th Apr 2022 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |