| Class Code: |
035 |
| Class Description: |
Advertising, Business & Retail Services
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| Goods & Services: |
Business consulting services in the fields of sales, marketing, communications, telecommunications, Unified IP Communications, Voice over Internet-Protocol (VoIP), Wide Area Networking (WAN), business management and network management and security; conducting business and market research surveys; conducting on-line business management research surveys; business monitoring services, namely, tracking interactions between customers and call center agents to provide market related data for sales retail, customer care, or marketing purposes; office functions; marketing; operation of businesses for others; business organisation and operation consultancy; business consultancy; database management services, namely, testing, verifying, correcting, and enhancing computer databases of others to include up-to-date and more accurate customer contact information; promoting the goods and services of others; promoting the goods and services of others by means of providing and operating links to web sites of others, promoting the goods and services of others through online ordering and cataloguing of those goods and services; promoting the goods and services of others through the operation and management of telephone call centers for others, namely, processing customer service calls and collection calls, providing customer support services and customer care services; operation and management of telephone call centers for others; logistics management in the field of emergency services; general business networking referral services, namely, promoting the goods and services of others by passing leads and referrals among others; issuing press releases for third parties through direct intervention and through a customer-driven computer platform; marketing services, namely, consumer marketing research in the nature of monitoring media coverage; marketing services, namely, consumer marketing research in the nature of monitoring social media; organizing and hosting events for commercial purposes regarding earnings releases, business entities, and business activities; consumer marketing research in the nature of providing custom and automatically generated reporting regarding media coverage; providing social media and internet commentary either directly, through an application-based platform, or through a cloud-based platform; marketing services, namely, content creation for marketing both directly and through an application-based marketplace or a cloud-based marketplace; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
037 |
| Class Description: |
Construction and Repair Services
|
| Goods & Services: |
Installation, service, maintenance and repair of telecommunications and data networking equipment; installation, service, maintenance and repair of telecommunications and data networking hardware for providing Unified Communications services across multiple network infrastructures and communication protocols; computer installation, service, maintenance and repair services; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
038 |
| Class Description: |
Communications Services
|
| Goods & Services: |
Telecommunications services; Unified Communications services that facilitate communications across various networks, media and devices, namely, communication via computer terminals, by digital transmission, or by satellite; Voice over Internet-Protocol (VoIP) services; web, video, audio and data conferencing services and playback of taped web, voice, video and data conferences; telecommunications and teleconferencing consulting services; data streaming services; internet telephony services; telecommunication services, namely, local and long distance transmission of voice, data, graphics, images, messages by means of telephone, telegraphic, cable, Internet, satellite, broadband optical, wireless transmission and global communications networks; electronic voice messaging, namely, the recording and subsequent transmission of voice messages by telephone and global computer networks; electronic, electric, and digital transmission of voice, data, images, signals, and messages; communication services, namely, providing access to electronic communication systems in the nature of electronic telecommunication connections between communication carriers and private networks that facilitate access to and use of emergency information, text, pictures and streaming media by emergency administration personnel, public safety professions and public service access providers; telecommunications services, namely, providing alerts via phone, email, text or Internet; telecommunications services, namely, providing access to two-way communications systems in the nature of audio teleconferencing, telephone communications, and voice, data and image messaging in the fields of power and utilities, education, government, public safety, emergency management, healthcare and pharmaceuticals; telephone communications services, namely, telephone call management services in the nature of bi-directional call routing and call forwarding services; telecommunications services, namely, using positioning or location technology to determine the geographic location of a mobile telephone handset, whether in active use or idle, by interfacing with a wireless communications network; communication services, namely, telephone communication services for reporting and updating the status of trouble tickets and issue reports for utility companies; internet communication services, namely, providing voice communication services via the internet for reporting and updating the status of trouble tickets and issue reports for utility companies and allowing utility companies to share call center resources; automated telephone voice messaging services and broadcast telephone voice messaging services; emergency communications subscription services, namely, providing back-up high frequency radio connection capability for two-way communication between radios and radio to traditional landline telephone communications when traditional landline and mobile systems have failed due to natural or man-made disaster, by means of either direct connection or operator-assisted connection; voice-activated dialing services; transmission, reception and processing of coded and emergency signals; automatic call and email forwarding and distribution, of personal or institutional messages, containing voice, images or data, particularly short message service (SMS) via a global computer network or the internet; broadcasting emergency situations via telephone, radio, television, cable television, wireless telecommunications and data communications, satellite and global computer networks; telecommunications gateway services, namely call generation and voice messaging; telecommunication services, namely a nationwide comprehensive service for wireless long distance, local telephone companies, satellite communications, alternative and competitive local exchange carriers, and other telecommunications providers to interconnect and integrate disparate systems and traditional telecommunication providers to provide automated call routing for access to emergency support public safety answering points; communication services for public safety emergency communications, namely, consolidation of voice, data management and provisioning, and call routing and delivery for local and long distance transmission of voice messages by means of telephone, cable, Internet, satellite and global communications networks; telecommunications services, namely, providing an automated telephone screening service which distinguishes an answering machine from a live voice in order to determine the appropriate notification method to be used; telecommunications gateway services, namely, providing call routing functions and connectivity between a mobile switching center or telecommunications service provider to a public safety answering point (PSAP); information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
041 |
| Class Description: |
Education and Entertainment Services
|
| Goods & Services: |
Educational services; provision of training; production, organisation and management of conferences, seminars, workshops, exhibitions and events for educational purposes; non-downloadable publications; educational services, namely, conducting seminars and workshops in the field of school-parent communications and the distribution of course materials therewith in the nature of print, electronic, audio and visual materials; educational services for employees, conducting workshops in the field of emergency support; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
042 |
| Class Description: |
Computer & Software Services & Scientific Services
|
| Goods & Services: |
Scientific and technological services and research and design relating thereto; industrial analysis and industrial research services; design and development of computers, computer hardware and computer software; Software as a Service (SaaS) provider featuring software for enabling unified communications across various networks, media and devices, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervision, management and routing of telephone calls, facsimile transmissions, video, e-mails, and web based messages, and software for monitoring and management of computer and network systems for security and application optimization purposes; installation, maintenance and repair of computer application software for providing Unified IP Communications services across multiple network infrastructures and communication protocols; integration of telecommunications and data networking equipment and application software for providing Unified IP Communications services across multiple network infrastructures and communication protocols; computer services, namely, WAN (wide area network) operating software design; computer application software optimization services, namely, updating of computer network configurations; development of security systems and contingency planning for computer networks; providing temporary use of non-downloadable computer software for enabling unified IP communications across various networks, media and devices; computer security consultancy; platform as a service (PAAS) featuring computer software platforms which allow users to upload geographic information system (GIS) and emergency call data, and generate reports regarding data accuracy, completeness and consistency; providing hosting, managing, developing, researching, analyzing, reporting, verifying, updating and maintaining applications, software, web sites, and databases of others, namely, online non-downloadable software for monitoring and alerting remote sensor status via the internet; computer services, namely, cloud-based computer services featuring temporary use of on-line non-downloadable software for retrieving personally-identifiable information (PII) such as telephone numbers, property records, vehicle records, criminal records, family or business associate information, social media information from commercial and web-based databases and forwarding the summarized, scored and linked information via a flexible, mobile platform to first responder emergency personnel; providing a website featuring technology that enables users to manage and view telecommunications traffic and analysis and reports of telecommunications traffic; research and development for new products for others in the fields of science and technology; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; computer services, namely, creating an on-line community for registered users to network with other small businesses and enterprise customers, visit virtual small business booths, participate in discussions and webinars, watch keynote speeches and videos, view job boards and engage in on-line social networking in the field of small business; combination and assimilation of computer systems and networks for the purpose of providing automated call routing, automatic location identification and emergency support to public safety answering points; computer services, namely, processing of emergency and non-emergency calls by providing call flow servers to others; providing on-line non-downloadable application programming interface (API) software for transmitting data, voice, text, photographs and video, from telecommunications aggregators or application providers to Public Safety Answering Points (PSAPs); providing a website featuring resources, namely, non-downloadable application programming interface (API) software for transmitting data, voice, text, photographs and video, from telecommunications aggregators or application providers to Public Safety Answering Points (PSAPs); providing online non-downloadable software for mapping, mashups, common operational picture (COP), searching, address identification, routing, map creation, markups and printing; platform as a service (PAAS) featuring computer software platforms for querying, contextually aggregating and delivering supplemental data to public safety professionals in the field of public safety; providing temporary use of a web-based software application for subscribers to select the electronic means by which others may contact them; support services, namely, computer consultation in the nature of advice on the use and operation of computer software and computer systems; leasing of computers and computer software; computer system integration services, namely, integration of computer software and computer hardware; computer services, namely, acting as an application service provider in the field of knowledge management to host computer application software of others for searching and retrieving information from databases and computer networks; providing temporary use of non-downloadable software in the nature of a mobile application for management and monitoring of utilities; management in the field of standards compliance for emergency communications in the nature of wireline, wireless, and internet communications for network design and deployment, data management services, namely, design and development of computer software for database management, with regard to computer information systems in the nature of geographical information system design and management, and location information systems integration; management in the field of standards compliance for emergency communications in the nature of wireline, wireless and internet communications for network design and deployment, data management services, namely, technical support services in the nature of remote administration and management of in-house and hosted datacenter devices, databases and software applications, with regard to computer information systems in the nature of geographical and location information system design, management and integration; computer services, namely, creating an on-line community for registered users to participate in discussions, engage in social networking, and request and provide feedback; providing a web-hosting platform and hosting web content for others regarding business financial information, investor relations and or public filings; cloud-based services for speech and language recognition and interpretation; cloud-based services for searching, retrieving and delivering information; cloud-based services for analyzing interaction between a business and those communicating with the business, including analyzing interactive voice response systems and activities as well as other automated interactive response systems; cloud-based services for facilitating and reporting upon referral-based marketing; cloud-based services for mass communications in response to a crisis or emergency; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
044 |
| Class Description: |
Medical, Beauty & Agricultural Services
|
| Goods & Services: |
Medical services; providing medical information related to medical emergencies; providing a web site containing information for employers, employees, and retirees regarding health and wellness; providing an internet website portal in the field of healthcare for the purpose of medical practice management by physicians and healthcare providers; prescription refill reminder services, namely, issuing patient medication reminders; issuing patient health screening reminders, namely, medical screening information services featuring reminder alerts regarding medical examinations that individuals should undergo for preventative care purposes; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
045 |
| Class Description: |
Personal & Legal & Social Services
|
| Goods & Services: |
Security services for the physical protection of tangible property and individuals; providing consultation and information in the field of emergency response for communities; providing security information related to security emergencies; providing security information related to the use of corresponding services by customers; providing security information related to the provision of corresponding services by service providers such as police, fire brigade and civil protection; monitoring of telephone calls from subscribers and providing information to emergency facilities, namely, notifying emergency responders when appropriate; monitoring telephone calls from subscribers and notifying emergency responders when appropriate, namely, providing private information and communicating critical emergency information about subscribers to public safety agencies, responding field units, and notifying designated persons identified by subscribers; providing an on-line electronic database on global computer networks in the field of emergency response; processing of emergency and non- emergency calls, namely, monitoring telephone calls from subscribers and notifying emergency responders when appropriate; emergency response alarm monitoring services, namely, monitoring of alert devices by a remote monitoring center for the dispatch of emergency public health and security services and notification to third parties; providing information in the field of security regulatory compliance, namely, subscription based regulatory compliance service for providing security alarm companies with information, namely, ordinances, policies and code requirements, that define legal requirements and actions for establishing and maintaining prescribed security practices within a specific jurisdiction; information, consultancy and advisory services relating to all the aforesaid services. |
| Class Code: |
009 |
| Class Description: |
Computer & Software Products & Electrical & Scientific Products
|
| Goods & Services: |
Recorded and downloadable media, computer software, blank digital or analogue recording and storage media; computers and computer peripheral devices; computer software; telecommunication devices and equipment; computer software for use to take and dispatch calls and determine call-taker and dispatcher availability in the field of telecommunications; contact center software and equipment; software and computerized encoded electronic chip card containing programming, including instructional manuals for use as integrated computer application to facilitate call-taker and dispatcher ability to process telephone calls through increased access and networking to and from call taker and third-party databases; computer networking products, namely, downloadable software application and operating software and hardware in the nature of computer network hubs, switches, routers and computer networking access points all for connecting network switches to other network switches via IP-based and ISDN-based and TDM-based (time division multiplexing-based) network transport; downloadable middleware for middleware software solution for cloud computing that facilitates the distribution of notification messages to individuals or groups through communication devices; apparatus and instruments for recording, transmission, reproduction and processing of sound, images and data; telecommunication devices, namely, wireless and wire-line telecommunication telephone terminals in the nature of public and private emergency phone call apparatus; telecommunication devices and computer devices, software and databases, namely, portable telecommunication instant messaging devices, computer hardware and peripheral devices, downloadable databases in the field of telecommunications, and computer software, all for use in operating, managing, manipulating and analyzing electronic emergency networks and security networks, emergency information systems and person location systems; computer software for use in generating, updating, maintaining, and mapping wireless tower information and sector mapping data; software for enabling intelligent routing of digital files over various network protocols such as TCP/IP and ISDN; computer software and computer software platforms for performing workforce management, namely, for facilitating and monitoring scheduling; computer software for use in providing communications between businesses and their clients, between medical laboratories and medical offices and their patients and between schools and students or their parents, via traditional voice and fax communication lines, via wireless communications systems and via communication lines on global computer networks; computer hardware and software for speech synthesis, speech recognition, interactive speech and voice recognition, hosting services, managing infrastructure for speech applications and speech systems; computer software to facilitate integration and delivery of services for audio, video and data web casting, audio, video and data streaming over a global computer network, and conference calling; electronic voice and data controller for emergency response telephony systems intended for use by public safety professionals; downloadable electronic newsletters in the field of business, business topics, personal interests and professional interests; customer response software for searching, retrieving and delivering information; computer software for analyzing interaction between a business and those communicating with the business, including analyzing interactive voice response systems and activities as well as other automated interactive response systems; computer software for facilitating and reporting upon referral-based marketing; computer software for mass communications in response to a crisis or emergency. |