Publication Registration: |
Wednesday, August 4, 2004 |
Goods and Services Information
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Description:
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(1) - Computer hardware and software for banking, financial, telecommunications and insurance services, namely customer relationship management incorporating all points of sales (branch, field word, call center, eBusiness, mBusiness, self service terminal, partners etc.), sales management and controlling, marketing, direct marketing and campaign management, sales opportunity management, contact management, delivering and presenting of product information, customer advice and consultancy for securities, loans, insurances and other products, case processing of products, asset management, liability management, risk management, electronically crediting and debiting client's accounts, counter and cash desk administration, particularly cash management, customer management, account administration, turnover processing, savings management, configuration programs, from printing, statistics/reporting, daybooks, signature verification, bank card management and Journals - in the banking, financial, telecommunications and insurance industry; manuals and handbooks for computer hardware and software.
(2) - Business consulting concerning the organization and management of undertakings, namely consulting concerning the organization of logistical structures and processes; operation of a call center; programming and maintenance of, and consulting concerning software for banking, financial, telecommunications and insurance services and processes.
(3) - Computer hardware and software for banking, financial, telecommunications and insurance services, namely customer relationship management incorporating all points of sales (branch, field word, call center, eBusiness, mBusiness, self service terminal, partners etc.), sales management and controlling, marketing, direct marketing and campaign management, sales opportunity management, contact management, delivering and presenting of product information, customer advice and consultancy for securities, loans, insurances and other products, case processing of products, asset management, liability management, risk management, electronically crediting and debiting client's accounts, counter and cash desk administration, particularly cash management, customer management, account administration,
(4) - Business consulting concerning the organization and management of undertakings, namely consulting concerning the organization of logistical structures and processes; operation of a call center; programming and maintenance of, and consulting concerning software for banking, financial, telecommunications and insurance services and processes.
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