(1) - Printed materials, namely, books, brochures, pamphlets, newsletters, magazines, programs, texts, periodicals, bulletins, newspaper and journal articles, workbooks, tip books, instruction guidelines and manuals, tip sheets, case studies, survey results, research material, client testimonials and questionnaires; manuals, diagnostic research tools, checklists, precedent documents, questionnaires, graphs, charts and flowcharts; measurement tools namely, benchmark records, questionnaires, reports and flow charts in relation to business consultancy, education, training and facilitation services.
(2) - Education, training, coaching, facilitation and consulting services for individuals and businesses namely, services designed to provide clients with the tools, methods and techniques to strengthen and improve communication and inter-personal relationships, customer relationship management, people management, inter-department relations, consensus building and general performance standards.
(3) - Prerecorded CD-ROMs, DVDs, audio and video tapes, phonographic records, compact discs and recordings on digital tapes, records, and discs featuring software in the area of education and training, namely business management skills, business executive skills, general business skills, organizational and personal development training.
(4) - Education and training relating to negotiation skills, conflict resolution, business management, personal and organizational development, change management and leadership development.
(5) - Promotional products namely, books, notebooks, planner books, telephone/address books, project planners, wirebound notebooks, wirebound pocket memos, memo books, looseleaf memo books, looseleaf telephone/address books; school supplies, namely, journals, day-timers, organizers, daily planners, stationery-type portfolios, stationery, namely, writing paper, planning pads, legal pads, stenographer's pads, notebooks, scratch pad and file folders.
(6) - Facilitation, education and training services to develop and implement personal and organizational vision, mission and values.
(7) - Promotional clothing namely, shirts, golf shirts, jackets, jerseys, polo shirts, pullover shirts, rugby shirts, sweaters, sweatpants, sweatshirts, T-shirts, tank tops, turtleneck shirts, hats, caps, and visors.
(8) - Education and training services, through workshops, seminars and one-on-one consulting in the fields of effectiveness, productivity, communication, leadership, management, and personal and organizational development.