Description:
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(1) - Providing information and resources via the Internet including the online social networks and email marketing in the fields of customer service, client service, guest service, and visitor service standards, practices and guidelines
(2) - Electronic instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service
(3) - Electronic instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service.
(4) - Providing information and resources via the Internet including the online social networks and email marketing in the fields of customer service, client service, guest service, and visitor service standards, practices and guidelines.
(5) - Educational and vocational training programs, courses, seminars, presentations and workshops in the fields of customer service, client service, guest service, and visitor service; Operation of a computer database featuring training and educational information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring educational and vocational training in the fields of customer service, client service, guest service, and visitor service; Publication of papers and electronic educational and training materials in the fields of customer service, client service, guest service, and visitor service; Production of audio and visual recordings, videos, video clippings in the fields of customer service, client service, guest service, and visitor service.
(6) - Printed instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service.
(7) - Printed instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service
(8) - Educational and vocational training programs, courses, seminars, presentations and workshops in the fields of customer service, client service, guest service, and visitor service; Operation of a computer database featuring training and educational information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring educational and vocational training in the fields of customer service, client service, guest service, and visitor service; Publication of papers and electronic educational and training materials in the fields of customer service, client service, guest service, and visitor service; Production of audio and visual recordings, videos, video clippings in the fields of customer service, client service, guest service, and visitor service
(9) - Accreditation services, namely, testing and evaluation of skills and practices for purposes of issuing qualifications and certifications in the fields of customer service, client service, guest service, and visitor service; Developing, organizing and conducting qualifying training and examinations in the fields of customer service, client service, guest service, and visitor service; Operation of a website featuring instructional, educational, teaching, qualifying training and examination, accreditation and certification services, and providing instructional, educational, teaching and training materials, all concerning customer service, client service, guest service, and visitor service
(10) - Accreditation services, namely, testing and evaluation of skills and practices for purposes of issuing qualifications and certifications in the fields of customer service, client service, guest service, and visitor service; Developing, organizing and conducting qualifying training and examinations in the fields of customer service, client service, guest service, and visitor service; Operation of a website featuring instructional, educational, teaching, qualifying training and examination, accreditation and certification services, and providing instructional, educational, teaching and training materials, all concerning customer service, client service, guest service, and visitor service.
(11) - Research and analysis to identify and develop best practices, standards and guidelines in the fields of customer service, client service, guest service, and visitor service.
(12) - Research and analysis to identify and develop best practices, standards and guidelines in the fields of customer service, client service, guest service, and visitor service
(13) - Electronic instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service.
(14) - Printed instructional, educational and teaching materials, namely, books, booklets, handbooks, workbooks, course materials, presentation materials, brochures, pamphlets, manuals, guides and charts for training in the fields of customer service, client service, guest service, and visitor service.
(15) - Providing information and resources via the Internet including the online social networks and email marketing in the fields of customer service, client service, guest service, and visitor service standards, practices and guidelines.
(16) - Educational and vocational training programs, courses, seminars, presentations and workshops in the fields of customer service, client service, guest service, and visitor service; Operation of a computer database featuring training and educational information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring information in the fields of customer service, client service, guest service, and visitor service; Providing a website featuring educational and vocational training in the fields of customer service, client service, guest service, and visitor service; Publication of papers and electronic educational and training materials in the fields of customer service, client service, guest service, and visitor service; Production of audio and visual recordings, videos, video clippings in the fields of customer service, client service, guest service, and visitor service.
(17) - Accreditation services, namely, testing and evaluation of skills and practices for purposes of issuing qualifications and certifications in the fields of customer service, client service, guest service, and visitor service; Developing, organizing and conducting qualifying training and examinations in the fields of customer service, client service, guest service, and visitor service; Operation of a website featuring instructional, educational, teaching, qualifying training and examination, accreditation and certification services, and providing instructional, educational, teaching and training materials, all concerning customer service, client service, guest service, and visitor service.
(18) - Research and analysis to identify and develop best practices, standards and guidelines in the fields of customer service, client service, guest service, and visitor service.
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