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Goods and Services Information
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Description:
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(1) - Computer software for providing on-demand customer service, technical support and sales via computer and communication networks; computer software, namely, chat bots and automated self-service tools for use in providing customer service, technical support and sales; computer software for operating a payment by results system for piece rate work; mobile apps, namely, applications for mobile phones for providing on-demand customer service, technical support and sales via computer and communication networks; mobile apps, namely, applications for mobile phones that enable access to chat bots and automated self-service tools for use in providing customer service, technical support and sales; mobile apps, namely, applications for mobile phones that enable access to a payment by results system for piece rate work.
(2) - Outsourcing for on-demand services, namely, outsourcing of customer services, technical support and sales on an on-demand basis; business process outsourcing services; customer service management services provided on demand for others; online community management services; information, advice and consultancy services in relation to the outsourcing of customer services, technical support and sales on an on-demand basis; information, advice and consultancy services in relation to business process outsourcing services; information, advice and consultancy services in relation to customer service management services provided on demand for others; information, advice and consultancy services in relation to online community management services.
(3) - Telecommunication services, namely, providing e-mail and instant messaging services, VoIP services, teleconferencing and videoconferencing services, streaming of audio and video of pre-recorded customer service material via the Internet; chat room services, namely, providing chat rooms on the Internet; providing internet forums, namely, providing on-line forums for transmission of messages among computer users; providing on-line bulletin boards for the transmission of messages amongst users; information, advice and consultancy services in the field of e-mail and instant messaging services, VoIP services, teleconferencing and videoconferencing services, streaming of audio and video of pre-recorded customer service material via the Internet; information, advice and consultancy services in the field of providing chat rooms on the Internet, providing on-line forums for transmission of messages among computer users, and providing on-line bulletin boards for the transmission of messages amongst users.
(4) - Platform as a service (PaaS) provider featuring computer software platforms for use in providing on-demand customer service, technical support and sales via computer and communication networks; platform as a service (PaaS) provider featuring chat bot and automated self-service computer software platforms for use in providing customer service, technical support and sales; platform as a service (PaaS) provider featuring computer software platforms for use in operating a payment by results system for piece rate work; providing software as a service (SaaS), namely, providing others with computer software for use in providing on-demand customer service, technical support and sales via computer and communication networks; providing software as a service (SaaS), namely, providing others with chat bots and automated self-service software for use in providing customer service, technical support and sales; providing software as a service (SaaS), namely, providing others with computer software for use in operating a payment by results system for piece rate work; providing information, advice and consultancy in the field of software as a service (SaaS) and platform as a service (PaaS).
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