Description:
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(1) - Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, personnel management, employee motivation and incentive programs, advertising and business services, contact center workforce management services, operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics
(2) - Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit
(3) - Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services; telecommunications services, automated operator and messaging systems, automated provision and distribution of information and automated outbound calls using recordings and speech synthesis
(4) - Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware
(5) - Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit
(6) - Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit
(7) - Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, personnel management, employee motivation and incentive programs, advertising and business services, contact center workforce management services, operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics
(8) - Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, personnel management, employee motivation and incentive programs, advertising and business services, contact center workforce management services, operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics
(9) - Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services; telecommunications services, automated operator and messaging systems, automated provision and distribution of information and automated outbound calls using recordings and speech synthesis
(10) - Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services; telecommunications services, automated operator and messaging systems, automated provision and distribution of information and automated outbound calls using recordings and speech synthesis
(11) - Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware
(12) - Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware
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