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Description:
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(1) - Plugin software; Software that provides real-time integrated business management intelligence; Software for providing data analytics, business analytics, and business intelligence; Software for web and mobile applications for providing data analytics, business analytics, and business intelligence and for aggregating and analyzing data; Enterprise software in the nature of a database for compiling data, customer data, and customer interactions for enabling marketers to plan, personalize, optimize, and customize communications with customers throughout the marketing, sales, and customer service lifecycle; Software for retrieving, aggregating, storing, tracking, analyzing, testing, measuring, and managing data, customer data, and customer interactions to enable businesses to plan, personalize, optimize, and customize communications with customers throughout the marketing, sales, and customer service lifecycle; Software for retrieving, aggregating, storing, tracking, analyzing, testing, measuring, and managing data, customer data, and customer interactions in the fields of marketing, sales, and customer service
(2) - Advertising services, namely evaluation of advertising effectiveness; Consulting services in the fields of marketing, sales, and customer service; Data management services; Data and information retrieval, including retrieval of images, graphics, photographs, digital content, and multimedia content; Business management consultancy; Business administration; Collection and analysis of data quality metrics for business purposes; Advice in relation to business strategy; Statistical evaluations of marketing data; Marketing analysis services; Market research and marketing studies; Marketing management advice; Providing information via an online searchable database; Data compilation for others; Compilation and systemization of information into computer databases
(3) - Providing education, instruction, and training; Providing education, instruction, and training relating to customer service and customer satisfaction; business training services; Computer-based training; Computer-assisted teaching, training, and education services; Distance learning courses provided online; Provisioning of training courses, education courses, and educational information; Providing online non-downloadable videos; Providing online non-downloadable video content; Publication of educational materials; Business educational services; Conducting educational courses; Designing educational courses, examinations, and qualifications; Providing computer-delivered educational testing and assessments; Consultancy relating to vocational skills training
(4) - Software as a service (SaaS) services providing learning management software for creating, managing, delivering, and tracking online classes and training programs; Software design and programming services for customer service applications, namely customer service management, help desk, and customer support; Non-downloadable customer service training software for use in customer service management, help desk, and customer support; Providing an online platform for building customized lessons and courses for training; Providing an online platform for distributing and managing customized training, namely assigning individualized and group lessons and courses, aggregating course content, and scheduling, planning, and coordinating training; Providing an online learning management platform for tracking training, developing training plans, tracking training grades, and tracking performance; Providing use of web-based software and SaaS services for searching, monitoring, mining, storing, tracking, collecting, managing, displaying, organizing, and analyzing data in the fields of marketing, advertising, and information for others; Providing use of web-based software and SaaS services featuring software for searching, monitoring, mining, storing, tracking, collecting, managing, displaying, organizing, and analyzing data; Providing access to and downloads of online data and information regarding advertising activity on search engines, social media, blogs, news, and websites; Providing use of online software tools and SaaS services for tracking advertising activity on search engines, social media, blogs, news, and websites; Computer services including web analytics services for measuring, analyzing, and reporting on website and mobile application content, traffic, and usage; Providing online software and SaaS services for performing analytics and recommending action in the fields of marketing, sales, and customer management
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