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BLENDED AI BY GENESYS
Live/Registered
REGISTERED

on 10 Mar 2020

Last Applicant/ Owned by

2001 Junipero Serra Boulevard

Daly City

CA

94014

Serial Number

87635811 filed on 05th Oct 2017

Registration Number

6008372 registered on 10th Mar 2020

in the Principal Register

Correspondent Address

Margaret J. Baumgartner

P.O. Box 771949

Memphis TN 38117

Filing Basis

1. intent to use

2. use application currently

Disclaimer

"AI"

BLENDED AI BY GENESYS

BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS "AI" CONSULTANCY SERVIRead More

Classification Information


Class [035]
Advertising, Business & Retail Services


BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS


First Use Date in General

25th May 2017

First Use Date in Commerce

25th May 2017

Class [042]
Computer & Software Services & Scientific Services


CONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION


First Use Date in General

25th May 2017

First Use Date in Commerce

25th May 2017

Mark Details


Serial Number

No 87635811

Mark Type

No Service Mark

Attorney Docket Number

No 139866

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
18th Nov 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
18th Nov 2020TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
18th Nov 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
18th Nov 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
10th Mar 2020REGISTERED-PRINCIPAL REGISTER
04th Feb 2020NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
01st Feb 2020ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
29th Jan 2020TEAS/EMAIL CORRESPONDENCE ENTERED
28th Jan 2020TEAS RESPONSE TO OFFICE ACTION RECEIVED
28th Jan 2020CORRESPONDENCE RECEIVED IN LAW OFFICE