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I had a horrible experience with the Sonic Duo!!! I anticipated the delivery of this thing like a child at Christmas. It came later than expected because of bad weather but, when I got it read through all the directions to be sure to use this almost $300.00 machine right. I have one area in my home that was a deciding factor for me and that was a spot in front of my mother's bedroom that had become darker due to her sliding her feet with black bottom slippers. I watched the infomercial showing almost magically years of dirt on a carpet or rug becoming cleaner by using this machine. My carpet isn't really dirty because I have a $200.00 machine already that I use to keep up with it and no shoes are worn in my home except slippers and the dog isn't allowed in the living area of the house he's in the rec area. I expected great things my carpet wasn't a hard task but, after going over my carpet several times that night the pad was barely dirty. I called to return it the same night. The lady sent return information and postage via email after trying to convince me to keep it longer. The information indicated that after receiving the machine back, I would receive my refund in 3-5 business days. I packed everything back the way it came in the box most unopened and certainly unused and took it to ups the next day. The tracking indicated they received it on a Weds. the following week and I waited until Weds the next week no refund called told there was a hold put on it but, she couldn't tell me why. Then she told me it was lifted that morning and I should get my refund within 48 hours, still no refund, then I called and was told no 7-10 business days for a refund and she would send a inquiry to the cooperate office three days later called 3-5 business days is what I was told and he would send an inquiry but, you should get your refund no later than Tues. This is now one day shy of two weeks they have had their machine back.Called and was told I don't know why you haven't received your refund back but, I'll manually process it. I paid $113.80 she says your refund will be $54, I say hold on even without shipping and handling how do you justify giving me back less than half my money? Then she finds the receipt showing the additional I paid for the attachments. After all this waiting for my money and misinformation I shouldn't have had to pay for shipping either way. Totally horrible experience. Needless to say I will never try or purchase another shark product. The Sonid duo does not work like they say and it is so over priced. Not to mention the return policy is a joke it's not worth trying. Risk free my ...
SONIC DUO
By: Euro-Pro Operating LLC tweet it Tweet Logo Share on Facebook
Multi-purpose steam cleaning machines, multi-purpose floor and surface cleaning machines, electric steam generating mops, electric mops and electric sweepers, all for residential use

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Words that describe this logo

multipurpose   steam   cleaning   machines     multipurpose   floor   surface   cleaning   machines     electric   steam   generating   mops     electric   mops   electric   sweepers     residential   use  
This is a brand page for the SONIC DUO trademark by Euro-Pro Operating LLC in Newton, MA, 02459. Write a review about a product or service associated with this SONIC DUO trademark. Or, contact the owner Euro-Pro Operating LLC of the SONIC DUO trademark by filing a request to communicate with the Legal Correspondent for licensing, use, and/or questions related to the SONIC DUO trademark.
On Thursday, March 15, 2012, a U.S. federal trademark registration was filed for SONIC DUO by Euro-Pro Operating LLC, Newton, MA 02459. The USPTO has given the SONIC DUO trademark serial number of 85570478. The current federal status of this trademark filing is REGISTERED. The correspondent listed for SONIC DUO is LAWRENCE W. GREENE of COWAN, LIEBOWITZ & LATMAN, P.C., 1133 AVENUE OF THE AMERICAS, NEW YORK, NY 10036-6710 . The SONIC DUO trademark is filed in the category of Machinery Products . The description provided to the USPTO for SONIC DUO is Multi-purpose steam cleaning machines, multi-purpose floor and surface cleaning machines, electric steam generating mops, electric mops and electric sweepers, all for residential use.
Word Mark: SONIC DUO
Status/
Status Date:
REGISTERED
12/10/2013
Serial Number: 85570478
Filing Date: 3/15/2012
Registration Number: 4448449
Registration Date: 12/10/2013
Goods and Services: Multi-purpose steam cleaning machines, multi-purpose floor and surface cleaning machines, electric steam generating mops, electric mops and electric sweepers, all for residential use
Mark Description: NOT AVAILABLE
Type Of Mark: TradeMark
Published For Opposition Date: 7/3/2012
Last Applicant/Owner: Euro-Pro Operating LLC
Newton, MA 02459
Mark Drawing Code: Standard Character Mark
Design Search: (NO DATA)
Register Type: Principal
Disclaimer: (NOT AVAILABLE)
Correspondent:
COWAN, LIEBOWITZ & LATMAN, P.C.
1133 AVENUE OF THE AMERICAS
NEW YORK, NY 10036-6710
Classification Information
International Class Code(s): 007
US Class Code(s): 013, 019, 021, 023, 031, 034, 035
Primary Class: Machines and machine tools; motors and engines (except for land vehicles); machine coupling and transmission components (except for land vehicles); agricultural implements other than hand-operated; incubators for eggs.
Class(es) Status: Active
First Use Anywhere: NOT PROVIDED
First Use In Commerce: NOT PROVIDED
 

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Current Trademark Status:
12/10/2013
REGISTERED
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LAWRENCE W. GREENE is a correspondent of SONIC DUO trademark.
Current Overall Rating:
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