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SERENOVA
Live/Registered
REGISTERED

on 01 May 2018

Last Applicant/ Owned by

BUILDING 3, SUITE 200

AUSTIN

TX

78730

Serial Number

87096944 filed on 08th Jul 2016

Registration Number

5459675 registered on 01st May 2018

in the Principal Register

Correspondent Address

ANDREW D. SKALE

MINTZ, LEVIN, COHN, FERRIS, GLOVSKY AND

3580 CARMEL MOUNTAIN ROAD

SUITE 300

SAN DIEGO, CA 92130

Filing Basis

1. intent to use

2. use application currently

Disclaimer

NO DATA

SERENOVA

Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and dRead More

Classification Information


Class [016]
Paper Goods and Printed Material


Printed instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice


First Use Date in General

18th Oct 2016

First Use Date in Commerce

18th Oct 2016

Class [035]
Advertising, Business & Retail Services


Operation of call centers for others, namely, accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; promotion of the goods and services of others by telephone; Operating and managing call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, recruiting, screening, scheduling, and evaluating call center personnel for others; Business management services for others and business support services in the nature of business consulting services for others; Outsourcing services in the field of customer service, marketing, and sales


First Use Date in General

18th Oct 2016

First Use Date in Commerce

18th Oct 2016

Class [038]
Communications Services


Internet telephony services; telecommunication services, namely, routing and queuing telephone calls


First Use Date in General

18th Oct 2016

First Use Date in Commerce

18th Oct 2016

Class [041]
Education and Entertainment Services


Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice


First Use Date in General

14th Jul 2017

First Use Date in Commerce

14th Jul 2017

Class [042]
Computer & Software Services & Scientific Services


Providing a website featuring temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queuing, auditing, administering, responding, reporting, and evaluating responses to telephone calls, telephone orders, and telephone inquiries; providing a website featuring temporary use of non-downloadable software for customer and database management in the field of call center services


First Use Date in General

18th Oct 2016

First Use Date in Commerce

18th Oct 2016

Mark Details


Serial Number

No 87096944

Mark Type

No Service Mark

Attorney Docket Number

No 50196-406

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
01st May 2023COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
11th Mar 2020ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
01st May 2018REGISTERED-PRINCIPAL REGISTER
28th Mar 2018NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
27th Mar 2018ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
08th Mar 2018TEAS/EMAIL CORRESPONDENCE ENTERED
08th Mar 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
08th Mar 2018TEAS RESPONSE TO OFFICE ACTION RECEIVED
12th Sep 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
12th Sep 2017NON-FINAL ACTION E-MAILED