on 02 Feb 2024
Last Applicant/ Owned by
P.O. Box 2220
Raanana
IL
4366248
Serial Number
79190132 filed on 02th May 2016
Registration Number
5243368 registered on 18th Jul 2017
Correspondent Address
Jacqueline Zion
Filing Basis
1. filing basis filed as 66 a
Disclaimer
"ADAPTIVE WFO" FOR THE CLASS 9 GOODS"
Technical support services, namely, troubleshooting of computer software problems; Computer software consultation; Providing information relating to computer software maintenance, use and development "ADAPTIVE WFO" FOR THE CLASS 9 GOODS" Computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with cRead More
Technical support services, namely, troubleshooting of computer software problems; Computer software consultation; Providing information relating to computer software maintenance, use and development
Training in the use of computer software
Computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation
No 79190132
No Service Mark
No T9548-INT-US
No
No
No
No
Yes
Yes
No
No
| Status Date | Action Taken |
|---|---|
| 02th Feb 2024 | CANCELLED SECTION 71 |
| 18th Jul 2022 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED |
| 10th Nov 2017 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| 23rd Oct 2017 | FINAL DISPOSITION PROCESSED |
| 23rd Oct 2017 | FINAL DISPOSITION NOTICE SENT TO IB |
| 18th Oct 2017 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| 18th Jul 2017 | REGISTERED-PRINCIPAL REGISTER |
| 02th May 2017 | PUBLISHED FOR OPPOSITION |
| 02th May 2017 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 29th Apr 2017 | NOTIFICATION PROCESSED BY IB |
