Find new businesses and brands
Trademark Search > Trademark Category > Communications Services > HOME WAV WEB ACCESS VISITATION
sca...
RatingRatingRatingRatingRating - posted on 7/31/2013 1:51:48 PM
It has been my experience with this company that the system and the services being claimed to be provided is non existent in it's entirety to what they claim. There are numerous problems within the system that either do not work properly, ill trained technicians, and a support staff that do not possess the ability to correct problems within the system. It has also been my experience, a bad one at that, that the owner/president (as he likes to call himself) is not only rude, but a thief and a liar. I the unfortunate opportunity to speak with a one, Douglas E. Khale, "The President" when for four days their system was not functioning properly. The problems I had been experiencing at the time had been going on over a course of more than 2 months. Not only within the facility to which their system was installed, but within the company itself. 1. At any given time at the facility to which the camera for video visitation was installed, the camera did not work. Meaning, that either the inmate had no visual of the person visiting, or the visitor had now view of the inmate. 2. For what the company charges, .50 cents per minute (as of August 1st and increase of .50 cents will now be charged raising the rate to $1.00 per minute)which is an outrageous amount, preying on the indigent and involuntarily impoverished families of the inmates, for a service that is claiming to provide proper video visitations. This is not the case. I have noticed that minutes per message, at one minute per message, are being deleted or "stolen" from the account. Which leaves only one conclusion: That Homewave.com is robbing the visitors of time from their accounts, thus ultimately putting money in Douglas E. Khale's pocket. When this occurs of course the visitors are going to "add more minutes" to the account, now being robbed further, not only in the cost but also in the inability to have a visit with loved ones. 3. When logging on to my account, I on numerous occasions when the inmate was available for a visit, was unable to receive or "allow" the call because no window popped up with the inmate being visible or even the ability to "allow" the visit. When I voiced these problems to the company their solution was to "blame the visitor!" Stating that "it is on your end. It is YOUR computer." This is a falsity and only a means and way to dismiss the actual problems within the system. Also, I had on all occasions had made contact with the inmate facility and spoke to not only the guards, but also the C.O.'s. Every time I did this and requested them to call Homewave.com they complied and were willing to help. Why? Because they being the keepers of the jail KNOW that when the inmates have the ability to visit with loved ones, it cuts down on the recidivism rate, keeps the inmates less frustrated, and also keeps them happy within the jail and less tension within fellow inmates, therefore making their jobs easier. 4. Upon having a phone call with "the president", Mr. Douglas E. Khale, this man literally attacked me verbally upon greeting him. He literally told me, "If you are not patient, you can visit your inmate at the jail." in a derogatory tone, and with a threatening manner! I asked him, "You are kidding me right?" He proceeded to yell at me and said, "NO! I am not! And if you call again I will consider it harassment and report you!" This kind of public relations coming from a man who is no more than a thug himself, should not be tolerated! I had called back and told him, as I has told the person originally answering the phone, as well as one of his "supervisors" who had an indignant attitude from the beginning upon calling me to let me know she would attempt to resolve the situation, but again blaming me, that my sister is a nationally as well as internationally recognized reporter and the editor of one of the most prestigious papers in the country. I told them this because I had done some investigating on my own of the privately owned companies to which the st
HOME WAV WEB ACCESS VISITATION
By: Home WAV, LLC tweet it Tweet Logo Share on Facebook
Communication by electronic computer terminals; Communication by mobile telephone; Communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; Communication via analogue and digital computer terminals; Communication via computer terminals, by digital transmission or by satellite; Communication...

Perfect for these industries

Words that describe this logo

communication   electronic   terminals   communication   mobile   telephone   communication   services       transmission   voice     audio     visual   images   data   telecommunications   networks     wireless   communication   networks     internet  
This is a brand page for the HOME WAV WEB ACCESS VISITATION trademark by Home WAV, LLC in Virginia Beach, VA, 23462. Write a review about a product or service associated with this HOME WAV WEB ACCESS VISITATION trademark. Or, contact the owner Home WAV, LLC of the HOME WAV WEB ACCESS VISITATION trademark by filing a request to communicate with the Legal Correspondent for licensing, use, and/or questions related to the HOME WAV WEB ACCESS VISITATION trademark.
On Thursday, December 22, 2011, a U.S. federal trademark registration was filed for HOME WAV WEB ACCESS VISITATION by Home WAV, LLC, Virginia Beach, VA 23462. The USPTO has given the HOME WAV WEB ACCESS VISITATION trademark serial number of 85501996. The current federal status of this trademark filing is REGISTERED. The correspondent listed for HOME WAV WEB ACCESS VISITATION is DOUGLAS E. KAHLE of WOLCOTT RIVERS GATES, STE 500, 301 BENDIX RD VIRGINIA BEACH, VA 23452 . The HOME WAV WEB ACCESS VISITATION trademark is filed in the category of Communications Services . The description provided to the USPTO for HOME WAV WEB ACCESS VISITATION is Communication by electronic computer terminals; Communication by mobile telephone; Communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; Communication via analogue and digital computer terminals; Communication via computer terminals, by digital transmission or by satellite; Communications by computer terminals; Communications by mobile phones; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile telephone communication; Providing private and secure real time electronic communication over a computer network; Rental of communication apparatus and implements; Streaming of audio, visual and audiovisual material via a global computer network; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet; Telecommunications services, namely, personal communication services; Transmission and distribution of data or audio visual images via a global computer network or the internet; Wireless broadband communication services.
Word Mark: HOME WAV WEB ACCESS VISITATION
Status/
Status Date:
REGISTERED
8/14/2012
Serial Number: 85501996
Filing Date: 12/22/2011
Registration Number: 4190144
Registration Date: 8/14/2012
Goods and Services: Communication by electronic computer terminals; Communication by mobile telephone; Communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; Communication via analogue and digital computer terminals; Communication via computer terminals, by digital transmission or by satellite; Communications by computer terminals; Communications by mobile phones; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile telephone communication; Providing private and secure real time electronic communication over a computer network; Rental of communication apparatus and implements; Streaming of audio, visual and audiovisual material via a global computer network; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet; Telecommunications services, namely, personal communication services; Transmission and distribution of data or audio visual images via a global computer network or the internet; Wireless broadband communication services
Mark Description: The mark consists of an oval outlined in black with the background color being various blues representing water, the word "Home" is in black and outlined with white and the word "WAV" is colored black and outlined with white on the top half and a wave like feature is in blue and outlined with white on the bottom half. The word "WAV" is to the right of the word "Home". The words "Web Access Visitation" is below "Home WAV" and colored black and outlined with white.
Type Of Mark: Service Mark
Published For Opposition Date: 5/29/2012
Last Applicant/Owner: Home WAV, LLC
Virginia Beach, VA 23462
Mark Drawing Code: Drawing/Design + Words
Design Search:
Single wave of water (Celestial bodies, Natural phenomena, Geographical maps - Natural phenomena ) see more design...
Backgrounds covered with other figurative elements or repetitive designs, words or letters (Geometric figures and solids - Repeated figurative elements or inscriptions) see more design...
Concentric ovals and ovals within ovals (Geometric figures and solids - Ovals) see more design...
Ovals that are completely or partially shaded (Geometric figures and solids - Ovals) see more design...
Register Type: Principal
Disclaimer: ("HOME" OR "WEB ACCESS VISITATION")
Correspondent:
WOLCOTT RIVERS GATES
STE 500
301 BENDIX RD
VIRGINIA BEACH, VA 23452
Classification Information
International Class Code(s): 038
US Class Code(s): 100, 101, 104
Primary Class: Telecommunications.
Class(es) Status: Active
First Use Anywhere: 6/7/2011
First Use In Commerce: 6/7/2011
 

Trademarkia is the largest search engine for U.S. trademarks. Each month hundreds of trademarks around the world are filed by licensed attorneys in the LegalForce/Trademarkia network! You can register your trademark in 100+ countries in the world through LegalForce Network.

LegalForce Network can help you incorporate a business around your HOME WAV WEB ACCESS VISITATION trademark in less than 5 minutes. Trademarkia makes the process easy and convenient, so start now!

Trademarkia.com is a free search engine of publicly available government records. Trademarkia.com is not a law firm and does not represent owners & correspondents listed on this page.

Trademark Document Retrieval >>
trademark
100% Satisfaction Guarantee
protect your valuable brand now.
 
How it works?
  1. Legalforce RAPC - #1 U.S. Trademark Filer since 2010.
  2. Describe how your business or product is being used. Register your mark in 100+ countries. Just $159 + govt fees! Start here >>
What our customers say:
I wasn't too sure what to expect when taking up services, but the professionalism from the site to the customer service is the slickest I have ever experienced.
-Camryn, Surrey, UK
Keep Track of this Brand.
Trademark Watch Services
Keep track of how your trademark is being used. Available in the United States and in more than 100 countries. Round-the-clock monitoring. Monthly report on potential infringement.
Trademark Watch Services read more...
Current Trademark Status:
8/14/2012
REGISTERED
Free Trademark Search:
Search:
Correspondent Search:
DOUGLAS E. KAHLE is a correspondent of HOME WAV WEB ACCESS VISITATION trademark.
Current Overall Rating:
RatingRatingRatingRatingRating (1 review)
 
Fruity Series Vol 1 (WAV MIDI)
Published on:5/6/2011 12:28:00 PM
Enrique Iglesias - I Like How It Feels feat. Pitbull & The WAV.s
Published on:9/29/2011 9:29:11 AM
doritos.wav
Published on:4/4/2014 9:44:07 AM
K'NAAN - Wavin' Flag (Coca-Cola Celebration Mix)
Published on:3/5/2010 11:06:32 AM
Trademarkia lets you see how your personal name, product name, trademark name or username is being used on any of 530+ new and popular social networks. Be the first to reserve your name and get help stopping others from using it - all in one place!