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HGS ST. LUCIA LTD.

HGS HINDUJA GLOBAL SOLUTIONS "CONSUMER STRATEGY" TOTAL HOUSEHOLD STRATEGY DEVICE AGNOSTIC STRATEGY VOICE IVR WHITEMAIL WWW WEBSITE AS A CHANNEL CHAT@ EMAIL VIDEO CHAT SOCIAL MEDIA MOBILE APPS SMS IN-PERSON KIOSK UNIFIED CHANNEL STRATEGY UNIFIED CUSTOMER EXPERIENCE STRATEGY

HGS HINDUJA GLOBAL SOLUTIONS "CONSUMER STRATEGY" TOTAL HOUSEHOLD STRATEGY DEVICE AGNOSTIC STRATEGY VOICE IVR WHITEMAIL WWW WEBSITE AS A CHANNEL CHAT@ EMAIL VIDEO CHAT SOCIAL MEDIA MOBILE APPS SMS IN-PERSON KIOSK UNIFIED CHANNEL STRATEGY UNIFIED CUSTOMER EXPERIENCE STRATEGY
Dead/Cancelled
CANCELLED - SECTION 8

section 8

on 13 Jan 2023

Last Applicant/ Owned by

P.O. BOX 1209

CASTRIES LC

LC

Serial Number

86777874 filed on 05th Oct 2015

Registration Number

4987030 registered on 28th Jun 2016

in the Principal Register

Correspondent Address

Christina M. Licursi

Wolf, Greenfield & Sacks, P.C.

600 Atlantic Avenue

Boston MA 02210-2206

Filing Basis

1. use application currently

Disclaimer

THE EXCLUSIVE RIGHT TO USE "CUSTOMER EXPERIENCE STRATEGY" AND "CHANNEL STRATEGY" AND "VOICE" AND "IVR" AND "WHITEMAIL" AND "WWW" AND "WEBSITE AS A CHANNEL" AND "CHAT" AND "EMAIL" AND "VIDEO CHAT" AND "SOCIAL MEDIA" AND "MOBILE APPS" AND "SMS" AND "IN-PERSON" AND "KIOSK" AND "DEVICE AGNOSTIC STRATEGY" AND "GLOBAL SOLUTIONS" AND "CONSUMER STRATEGY" AND THE DESIGNS AND ICONS REPRESENTING AN ENVELOPE, E-MAIL, CELL PHONE, VIDEO CAMERA AND COMPUTER MONITOR

HGS HINDUJA GLOBAL SOLUTIONS "CONSUMER STRATEGY" TOTAL HOUSEHOLD STRATEGY DEVICE AGNOSTIC STRATEGY VOICE IVR WHITEMAIL WWW WEBSITE AS A CHANNEL CHAT@ EMAIL VIDEO CHAT SOCIAL MEDIA MOBILE APPS SMS IN-PERSON KIOSK UNIFIED CHANNEL STRATEGY UNIFIED CUSTOMER EXPERIENCE STRATEGY

The mark consists of eight concentric rings forming an overall circular mark. The literal element "UNIFIED CUSTOMER EXPERIENCE STRATEGY" appears curved overtop of the mark in blue. The outer ring is grey. Working inward, the next partitioned ring is white with grey borders and the literal element "UNIFIED CHANNEL STRATEGY" appearing in blue. The outer boundary of the next ring consists of a thin gRead More

Classification Information


Class [035]
Advertising, Business & Retail Services


The mark was first used anywhere in a different form other than that sought to be registered at least as early as 09/00/2014


First Use Date in General

31st May 2015

First Use Date in Commerce

31st May 2015

Mark Details


Serial Number

No 86777874

Mark Type

No Service Mark

Attorney Docket Number

No

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Design Code(s)

01.07.02 -

Globes with meridians and parallel lines only

01.15.17 -

Thought or speech clouds either empty or with wording and/or punctuation

02.01.33 -

Grotesque men formed by letters, numbers, punctuation or geometric shapes

02.03.26 -

Grotesque women formed by letters, numbers, punctuation or geometric shapes

02.05.04 -

Girl(s)

02.05.05 -

Boy(s)

02.05.26 -

Grotesque children formed by letters, numbers, punctuation or geometric shapes

02.07.04 -

Adults and children, including family groups

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Description of Design Search

The mark consists of eight concentric rings forming an overall circular mark. The literal element "UNIFIED CUSTOMER EXPERIENCE STRATEGY" appears curved overtop of the mark in blue. The outer ring is grey. Working inward, the next partitioned ring is white with grey borders and the literal element "UNIFIED CHANNEL STRATEGY" appearing in blue. The outer boundary of the next ring consists of a thin grey line, with the inner boundary line being divided into 4 unequal sized sections. The three segments on the upper portion from left to right are light blue, grey and blue and the bottom and larger border segment is green. Within the previously described ring are 12 equally divided off segments consisting of all black text and images. Moving clockwise, the first section contains a telephone icon to the right on the literal element "VOICE"; the next section contains another telephone icon up and to the left of the literal element "IVR"; the next section contains an envelope icon, below which appears the literal element "WHITEMAIL"; the next segment contains a globe icon containing the literal element "WWW" below which appears the literal element "WEBSITE AS A CHANNEL"; the next segment contains a speech bubble icon and the literal element "CHAT"; the next segment contains an e-mail icon and the literal element "E-MAIL"; the next segment contains the literal element "VIDEO CHAT" and a speech icon containing a cameral icon; the next segment contains the literal element "SOCIAL MEDIA" to the right of a bubble design; the next segment contains the literal element "MOBILE APPS" appearing below the a cell phone design icon; the next segment contains a cell phone design with a speech bubble appearing overtop of the cell phone, below which appears the literal element "SMS"; the next segment contains the literal element "in-person" appearing below a design of two stylized persons facing each other with a table in between and speech bubbles coming out of their mouths; the last segment contains a stylized kiosk icon, to the right of which appears the literal element "KIOSK". The next ring following the outer border color rings is white with an inner border in black. The next ring is in orange with a black outer border and grey inner border with the curved literal element "DEVICE AGNOSTIC STRATEGY" appearing across the top. Moving clockwise the first icon is of a stylized tablet computer, the second icon is of a stylized laptop computer, the third icon is of a stylized cell phone, and the last icon is of a stylized computer monitor. The next ring is white, with a grey outer border, and orange inner border within which at the top appears four orange humanoid characters two larger and two smaller, moving clockwise appears a seven dot design connected with lines within which appears a design, next appears the literal element "TOTAL HOUSEHOLD STRATEGY" and next appears a globe and audio/video devices icon in black with four different sized black dots appearing overtop of that. Following the orange border is a thin grey crescent line in the bottom left of the circle. The center of the circle contains a stylized arc shapes design to the left of the literal element "HGS" in blue, which appears overtop of "HINDUJA GLOBAL SOLUTIONS" in black. Below this appears an orange stylized human figure sitting in a black chair in front of a black desk and computer. Below this appears the literal element "CONSUMER STRATEGY" in black.

Legal History


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Status DateAction Taken
13th Jan 2023CANCELLED SEC. 8 (6-YR)
28th Jun 2021COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
12th Jun 2020REVIEW OF CORRESPONDENCE COMPLETE - ADDRESS UPDATED
04th May 2020APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
04th May 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
04th May 2020TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS
04th May 2020TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
04th May 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
04th May 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
04th May 2020TEAS CHANGE OF OWNER ADDRESS RECEIVED