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kar...
RatingRatingRatingRatingRating - posted on 5/11/2013 11:35:34 AM
This is a scary, they sent the wrong drugs to me and yet none of the managers have called to apologize or explain how this could have happened. They are very incompetent. OMG!
bgb...
RatingRatingRatingRatingRating - posted on 5/7/2013 9:05:08 AM
the absolute worst customer service ever! incompetant staff and ridiculous system
pia...
RatingRatingRatingRatingRating - posted on 4/28/2013 9:13:32 AM
There should be a -star up there. I'm going on my second year with Exactus and I see no sign of improvement. A 14 day turnaround time is rediculous, are they putting the meds on pony express??? The web site is of little or no use, label tells me there is 1 refil left but when I finally get someone on the phone I'm told there are no more refills on my Rx. This information is not available on their site. I've approved auto refils and have never received my Rx without personally having to contact my physician and request they fax/re-fax request. Will Exactus ever get their act together? I must admit that I spoke to a customer service representative this morning who seemed to be sincere in her attempts to help. What can you do when the turn-around time is 14 days!!!!
blt...
RatingRatingRatingRatingRating - posted on 4/18/2013 4:53:27 PM
Zero * 's.....First order no problem. Second order..a DISASTER. Called 4 times in the last 8 days. Either their system is down, or it's Well Care's fault. Well Care guaranteed delivery this past Tuesday. Have just been on the phone again..on hold 20 min...hung up. They called back to put me on hold again..waited another 15...hung up. They called back to tell me they had no answer. Someone would call me back tomorrow. UGH..Thing is my husband takes 11 different meds..and he runs out of them tomorrow!!! Transfering everything back to local pharmacy. 8 days.. 4 phone calls...NO RESOLUTION. And No meds that were actually ordered 3/5/2013.
con...
RatingRatingRatingRatingRating - posted on 4/1/2013 11:49:13 AM
omg- everything I've read here is about identical to my experience with Exactus! Keep getting passed along to other depts, now threatening to contact my old Pharmacy and tell them I didn't pay for meds so that I won't be able to use them. Customer service is horrible. I wish I had seen these reviews before I went thru all this. Worse company I've ever seen. Both Wellcare and Exactus have websites and the ability to check orders, etc, but it does you no good becuz it's all wrong and you have to call anyway. IF they will ever answer the phone! I am going to switch back to my previous pharmacy, told them to not ship a thing at this point, I will put return to sender. They were supposed to not charge me any copays becuz I get extra help, but they are charging me 10 times what I was paying. Luckily if you get help from your state to pay for meds you can change drug plans anytime, not just at the first of the year.
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EXACTUS PHARMACY SOLUTIONS
By: Wellcare Management Group, Inc. tweet it Tweet Logo Share on Facebook
mail order pharmacy services

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Words that describe this logo

mail   order   pharmacy   services  
This is a brand page for the EXACTUS PHARMACY SOLUTIONS trademark by Wellcare Management Group, Inc. in Tampa, FL, 33634. Write a review about a product or service associated with this EXACTUS PHARMACY SOLUTIONS trademark. Or, contact the owner Wellcare Management Group, Inc. of the EXACTUS PHARMACY SOLUTIONS trademark by filing a request to communicate with the Legal Correspondent for licensing, use, and/or questions related to the EXACTUS PHARMACY SOLUTIONS trademark.
On Tuesday, October 25, 2011, a U.S. federal trademark registration was filed for EXACTUS PHARMACY SOLUTIONS by Wellcare Management Group, Inc., Tampa, FL 33634. The USPTO has given the EXACTUS PHARMACY SOLUTIONS trademark serial number of 85455334. The current federal status of this trademark filing is FIRST EXTENSION - GRANTED. The correspondent listed for EXACTUS PHARMACY SOLUTIONS is ANN K. FORD of DLA PIPER LLP (US), 500 8TH ST NW, WASHINGTON, DC 20004-2131 . The EXACTUS PHARMACY SOLUTIONS trademark is filed in the category of Advertising, Business & Retail Services . The description provided to the USPTO for EXACTUS PHARMACY SOLUTIONS is mail order pharmacy services.
Word Mark: EXACTUS PHARMACY SOLUTIONS
Status/
Status Date:
FIRST EXTENSION - GRANTED
1/9/2013
Serial Number: 85455334
Filing Date: 10/25/2011
Registration Number: NOT AVAILABLE
Registration Date: NOT AVAILABLE
Goods and Services: mail order pharmacy services
Mark Description: NOT AVAILABLE
Type Of Mark: Service Mark
Published For Opposition Date: 4/24/2012
Last Applicant/Owner: Wellcare Management Group, Inc.
Tampa, FL 33634
Mark Drawing Code: Standard Character Mark
Design Search: (NO DATA)
Register Type: Principal
Disclaimer: ("PHARMACY SOLUTIONS")
Correspondent:
DLA PIPER LLP (US)
500 8TH ST NW
WASHINGTON, DC 20004-2131
Classification Information
International Class Code(s): 035
US Class Code(s): 100, 101, 102
Primary Class: Advertising; business management; business administration; office functions.
Class(es) Status: Active
First Use Anywhere: NOT PROVIDED
First Use In Commerce: NOT PROVIDED
 

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Current Trademark Status:
1/9/2013
FIRST EXTENSION - GRANTED
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ANN K. FORD is a correspondent of EXACTUS PHARMACY SOLUTIONS trademark.
Current Overall Rating:
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