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E -DEAL
Dead/Abandoned
ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE

failure to respond or late response

on 28 Jul 2003

Last Applicant/ Owned by

86088, rue du Vieux Pont

92000 Nanterre

FR

Serial Number

76214975 filed on 23rd Feb 2001

Registration Number

N/A

Correspondent Address

B. PARKER LIVINGSTON, JR.

BURNS, DOANE, SWECKER & MATHIS, L.L.P.

POST OFFICE BOX 1404

ALEXANDRIA, VIRGINIA 22313-1404

Filing Basis

1. intent to use

2. intent to use current

Disclaimer

NO DATA

E -DEAL

Computer software suite for customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of telephone, Internet web sites, electronic mail, personal digital assistance, aRead More

Classification Information


Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer software suite for customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of telephone, Internet web sites, electronic mail, personal digital assistance, and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software to automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; compute software for resolving customer-related issues by reference to appropriate business rules; computer software for establishing business rules; computer software for managing and tracking of sales data and information; computer software for managing telephone call centers; computer software for document assembly; computer software for integrating customer data and contact information from variety of different sources; computer software used for business managers and by computer system administrators; computer software for integration and management of public relations and marketing information; computer software for maintaining financial databases and for generating financial reports; user manuals packages as a unit with the foregoing goods

Class [035]
Advertising, Business & Retail Services


Business consulting , namely, customer relationship management services

Class [042]
Computer & Software Services & Scientific Services


Computer software consultation in the field of customer relationship management software; computer system configuration and analysis; computer software design services; computer programming for others

Mark Details


Serial Number

No 76214975

Mark Type

No Service Mark

Attorney Docket Number

No 031257-016

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Status DateAction Taken
28th Jul 2003ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
04th Dec 2002NON-FINAL ACTION MAILED
03rd Dec 2002ASSIGNED TO EXAMINER
16th Aug 2002ASSIGNED TO EXAMINER
17th Jul 2002CORRESPONDENCE RECEIVED IN LAW OFFICE
17th Jul 2002PAPER RECEIVED
04th Feb 2002LETTER OF SUSPENSION MAILED
26th Nov 2001CORRESPONDENCE RECEIVED IN LAW OFFICE
24th May 2001NON-FINAL ACTION MAILED
09th May 2001ASSIGNED TO EXAMINER