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AMAZON CONNECT
Live/Registered
REGISTERED

on 13 Aug 2019

Last Applicant/ Owned by

410 Terry Ave N

Seattle

WA

98109

Serial Number

87981325 filed on 28th Mar 2017

Registration Number

5835968 registered on 13th Aug 2019

in the Principal Register

Correspondent Address

James F. Struthers

Richard Law Group

13355 Noel Road, Suite 1350

Dallas,TX 75240

Filing Basis

1. intent to use

2. use application currently

Disclaimer

"CONNECT"

AMAZON CONNECT

Software as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and wor Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Software as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (Saas) featuring developer tools; electronic data storage


First Use Date in General

28th Mar 2017

First Use Date in Commerce

28th Mar 2017

Class [038]
Communications Services


Telephone communications; long distance telephone communication services; web conferencing services; call routing services, namely, telecommunications services in the nature of routing calls to and for customer service and customer support agents; providing voice chat services; call recording services


First Use Date in General

28th Mar 2017

First Use Date in Commerce

28th Mar 2017

Class [035]
Advertising, Business & Retail Services


Message and conference call transcription services


First Use Date in General

28th Mar 2017

First Use Date in Commerce

28th Mar 2017

Mark Details


Serial Number

No 87981325

Mark Type

No Service Mark

Attorney Docket Number

No TMKM29592

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
20th Aug 2023TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
20th Aug 2023ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
20th Aug 2023TEAS CHANGE OF CORRESPONDENCE RECEIVED
13th Aug 2019REGISTERED-PRINCIPAL REGISTER
09th Jul 2019NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
06th Jul 2019ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
27th Jun 2019ASSIGNED TO EXAMINER
25th Jun 2019CASE ASSIGNED TO INTENT TO USE PARALEGAL
25th Jun 2019DIVISIONAL PROCESSING COMPLETE
25th Jun 2019STATEMENT OF USE PROCESSING COMPLETE