| - posted on 7/5/2012 10:48:53 AM
This review is in regards to the ASEA One Concert held July 4, 2012 at RFK Stadium. The doors to the event were to open at 5PM per the tickets, I’d purchased from Ticketmaster. However, upon arrival the doors opened after 6PM. The concert, which was allegedly 4 hours, was to start at 7PM, one hour behind the original start time. After questioning so many staff members, I was informed the artists arrived late for sound check, which caused the delay of the show and the time the gates were supposed to open. In 90 degree weather, where patrons are already frustrated, this caused major problems when the gates finally decided to open, as the entrance to Section 106 wasn’t completely open, there was enough space for one person to walk through at a time. Patrons had been standing in line for so long we were pushed and stepped on attempting to enter the gates to our seats.
My seats were in direct sunlight, an umbrella would have provided sufficient shade for the concert. However, I was informed by CSC Staff Events, no umbrellas were allowed, resulting in my umbrella being put in the trash to avoid walking back to my car to put it away, I assumed doors would open on time and didn’t want to miss any of the concert. However, during the concert lighters and marijuana were present, with smoke filling the air. Umbrellas aren’t allowed but drug paraphernalia is?
I purchased two tickets for this concert to sit in Section 106 Row 2, Seats 5 & 6. However due to the placement of the stage, I was informed I had obstructed view seats by the RFK Building Manager and “swapped” tickets to Section 210 Row 9 Seats 10 & 11. The tickets I purchased were $52.25 (not including convenience charge) each per Ticketmaster, whereas the section we were moved to the tickets were $32.50 (not including convenience charge). Thereafter being swapped to section 210, we asked CSC Event staff to help us locate our new seats. Unfortunately, the issue of seating was far bigger than me. The CSC Event staff members were not informed of the swapped seats situation, even questioned the validity of the staff member who swapped our tickets and told us we were tricked. After walking back to the same employee dressed in all black who swapped our tickets, I was informed they were moving the persons sitting within Section 210 to another section so we could sit in our newly assigned seats. Our seats were not second row from the stage, as I’d originally purchased. All on-site staff could suggest was complain to Ticketmaster in regards to the seating and apologized continuously. After a couple of arguments and tussles over seating, ice and water thrown from above on our backs, arms, and legs, in addition to beer from drunken patrons. My guest and I decided to leave, very upset and disappointed, as we missed the entire concert.